LJILJANA (LILLY) KASIC
Oran Park,Australia
Summary
Diligent professional with experience demonstrating analytical skills and attention to detail in high-pressure environments. Extensive knowledge of customer service, sales and staff management with strong ability to connect and engage with individuals, offering generous patience and empathy in every interaction. Driven by love for working with people, always seeking to provide best support and care.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Safety Investigation Specialist
Uber Australia
11.2024 - 01.2025
- Carefully documented statements, observations, and evidentiary materials.
- Collaborated with co-workers and cross-functional teams to achieve metrics.
- Communicated with stakeholders to address concerns and provided adequate support and resources.
Supervisor
The Reject Shop
10.2018 - 11.2024
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs
- Received stock deliveries manually (pallet jack), actively worked stock to get it onto the shop floor
- Visual merchandising, rotating and setting up stock displays
- Strived to achieve weekly store sales targets and budgets, overlooked the achievement of KPI's
Disability Support Worker
Maverick Supports
05.2024 - 11.2024
- Provided compassionate care and support to individuals with physical disabilities, mental health issues and learning difficulties
- Monitored changes in client's physical or psychological condition and reported any concerns promptly
- Maintained accurate records of client progress including observations, assessments and reviews
Declaration Officer
AEC
10.2021 - Current
- Overlooked the distribution of declaration votes at various state and federal elections
- Overcame various challenges associated with working an electoral job including voter aggression and language barriers
Education
High School Diploma -
Sarah Redfern High School
09.2021
Skills
- Analytical thinking
- Inventory Control
- Staff Management
- Strategic Planning
- Visual Merchandising
- Public speaking
- Behavioural support
- Health and safety awareness
- Documentation abilities
Certification
- Working with children check
- NDIS workers check
Timeline
Safety Investigation Specialist
Uber Australia
11.2024 - 01.2025
Disability Support Worker
Maverick Supports
05.2024 - 11.2024
Declaration Officer
AEC
10.2021 - Current
Supervisor
The Reject Shop
10.2018 - 11.2024
High School Diploma -
Sarah Redfern High School
Similar Profiles
John PetinellisJohn Petinellis
Uber Partner at Uber AustraliaUber Partner at Uber Australia
Vishal Vishal null
Uber Driver at Uber AustraliaUber Driver at Uber Australia
Katrina JenKatrina Jen
Uber Driver at Uber AustraliaUber Driver at Uber Australia