Sofia Trantino
Summary
Eager worker always ready and willing to assist fellow employees with job tasks. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Babysitter
Families In My Area
02.2023 - Current
- Communicate positively with children and guardians.
- Communicate with parents regarding children's progress and development, raising any issues.
- Monitor children's play activities to verify safety.
- Establish and maintained safe play environment for children.
- Engage with children on individual basis to build positive relationships.
- Encourage children to be understanding and patient with others.
Cafe Front of House & Barista
Mentone Grammar School
01.2022 - 12.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service; Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Cleaned counters, machines, utensils, and seating areas daily.
- Created wide variety of hot drinks in average shifts with consistently positive customer satisfaction scores; Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Restocked display cases with attractive arrangements to promote specialty food items
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily; Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Followed exact recipes for mixing and preparing beverage and food items.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Managed opening and closing shift kitchen tasks.
Front of House
The Colonel's Son
11.2021 - 01.2022
- Demonstrated leadership by keeping up with cleanliness and organization
- Addressed guest concerns and resolved all issues to guests' satisfaction.
- Resolved guests complaints while maintaining positive customer environment.
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Used cash registers and credit card machines to cash out customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
Education
Mentone Grammar School
Mentone, VICSkills
- Highly organised and punctual
- Self-motivated
- Approachable
- Hard working
Certification
- Safe food handling and hygiene course completion 2022
- Barista course completion 2022
- Academic merit and excellence awards 2020-2023
- Learners drivers licence 2022
- Mentone Grammar School Army Cadet Unit member: 2022 - Cadet; 2023 - Promoted to Corporal (successful completion of Corporal leadership course)
Timeline
Babysitter
Families In My Area
02.2023 - Current
Cafe Front of House & Barista
Mentone Grammar School
01.2022 - 12.2022
Front of House
The Colonel's Son
11.2021 - 01.2022
Mentone Grammar School
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