Dynamic sales professional with experience in B2B sales and customer retention. Proven ability to hit targets and lead teams. Enjoy the challenge of growing and learning new skills.
Overview
5
5
years of professional experience
Work History
Sales Representative
REVU Online
Sydney, NSW
07.2024 - Current
I have gained valuable experience through working in a startup business, which has a small team. Due to this, my role has been multifunctional, with lots of responsibilities.
Primarily, my role has been to lead the sales team of four people to hit targets, while also having my own to hit. This means I have a responsibility to train and motivate sales reps to become independent.
However, within the last six months, I've stepped into dealing with existing accounts. Such as helping customers set up their products in their businesses, retaining customers who have requested to cancel their subscriptions, collecting failed payments from existing customers, and growing relationships with high-ticket clients.
I have also developed valuable face-to-face B2B sales skills, in which I have found a passion for.
I have found challenges within the role too, particularly when working under pressure and keeping a consistent, positive attitude on bad weeks. This is still a big part of my development that I am working on.
Childcare Provider
Vesta Child Services
Manchester, Greater Manchester
08.2022 - 05.2024
Worked in a challenging environment with young adults who had complex needs.
Supervised children's activities and ensured a safe environment.
I created some memories I won't forget, as the job put me in situations I would never be in otherwise.
Organized group activities that promoted social skills and teamwork.
Cared for children of various ages and assisted with feeding, dressing and daily activities.
I found the role challenged my patience and discipline.
Sales Assistant
JD Sports
Manchester, Greater Manchester
12.2020 - 06.2022
Gained experience working in an established business that has a strong reputation.
I learned the importance of punctuality, being presentable to customers, basic sales skills, and customer service.
I learned the importance of well-coordinated systems that make the business run smoothly.
I found challenges with the lack of growth that the role offered.
Education
Bachelor of Arts - Politics, Philosophy & Economics (PPE)
The Manchester Metropolitan University
Manchester, UK
05-2024
Skills
Sales strategy
B2B sales
Customer retention
Account management
Customer relationship management
Business development skills
Leadership and training skills
Closing Sales
Accomplishments
Rising Star Award Q4 2024- Awarded for fastest sales rep to hit 1.2 SPD
Affiliations
Ran a small clothing business called Faceless Streetwear
Timeline
Sales Representative
REVU Online
07.2024 - Current
Childcare Provider
Vesta Child Services
08.2022 - 05.2024
Sales Assistant
JD Sports
12.2020 - 06.2022
Bachelor of Arts - Politics, Philosophy & Economics (PPE)