Lleyton Ward
Frenchville,Australia
Summary
Developed strong organizational and customer service skills in fast-paced delivery environment, consistently meeting tight deadlines. Excel at managing time efficiently and navigating complex routes to ensure prompt service. Looking to leverage these transferable skills in new field, contributing to team success and operational efficiency.
Overview
1
1
year of professional experience
Work History
Shift Manager in Training
Dominos's Pizza
01.2025 - Current
- Enhanced customer satisfaction by addressing concerns promptly and professionally.
- Created a welcoming atmosphere for customers by maintaining clean facilities, professional service, and a focus on delivering an exceptional experience.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Delivery Driver
Dominos's Pizza
08.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Processed payments by accepting cash, checks and credit and debit card payments.
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
Education
High School Diploma -
Carinity Education Rockhampton
11-2024
Skills
- Ability to work as an individual or in a team
- Communication skills
- Excellent computer and internet knowledge
- Opening and closing procedures
- Payment processing
- Microsoft Office – beginner
- Cash handling
- P1 Auto licence
Personal Information
Date of Birth: 08/04/06
Personal Qualities
- Strong belief in quality customer service
- Reliable, trustworthy and honest
- Pleasant personality
- Capable of learning quickly
- Honest
- Hardworking
- School leadership Vice Captain
Timeline
Shift Manager in Training
Dominos's Pizza
01.2025 - Current
Delivery Driver
Dominos's Pizza
08.2024 - Current
High School Diploma -
Carinity Education Rockhampton
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