Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
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Lloyd Dias

Ningi,Australia

Summary

Dynamic Operations Manager & business- minded professional with a proven track record at Gluten Free 4 U. Spearheaded strategic initiatives that boosted revenue and improved operational efficiency. Recognized for leadership skills and a goal-oriented approach, consistently enhancing team performance and achieving significant business growth with a background in streamlining business processes to improve efficiency and profitability. Skilled at managing teams, reducing operational costs, and implementing strategic business plans. Strengths include leadership, problem-solving skills, and ability to make impactful decisions that drive company growth.

Overview

22
22
years of professional experience

Work History

QLD Operations Manager & Owner of Licensee Stores

Gluten Free 4 U
Mt Gravatt, QLD
01.2020 - 01.2025
  • Owner of 2 licensee Gluten Free 4 U stores in QLD
  • Implemented successful business strategies to increase revenue and target new markets.
  • Reviewed financial statements and sales reports to measure productivity & goals of company and 2 personally owned stores.
  • Identified areas for improvement and implemented new processes to enhance overall company quality and performance.
  • Coordinated logistics and resource allocation to meet budget constraints and new store fitout timelines.
  • Responsible for hiring qualified personnel who have demonstrated excellent skillsets.
  • Created effective business plans to focus strategic decisions on long-term objectives.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Developed relationships with suppliers in order to negotiate lower prices on goods.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked
  • Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Identified and recruited staff members, including managers and sales personnel.
  • Improved company's quality and productivity by streamlining systems and processes.
  • Managed daily operations, including inventory control, vendor negotiations, and product pricing.
  • Measured and reviewed performance via KPIs and metrics.
  • Collaborated with management team on long-term strategic planning initiatives for the organization.

Operations Manager

Gluten Free 4U
Moorabbin, VIC
01.2018 - 12.2020
  • Established effective communication channels between all internal stakeholders.
  • Oversaw budgeting processes, financial reporting activities, and resource allocation decisions.
  • Analyzed and controlled materials, supplies and equipment operational expenses.
  • Maintained an up-to-date knowledge base about industry trends and best practices in order to stay ahead of competition.
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Formed and sustained strategic relationships with clients.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Measured and reviewed performance via KPIs and metrics.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
  • Reviewed financial statements and sales or activity reports to measure productivity

Account Manager

Gluten Free 4 U
Moorabbin, VIC
02.2015 - 12.2017
  • Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
  • Collaborated with marketing teams to develop targeted campaigns for account acquisition and growth.
  • Collaborated with sales team to determine best ways to drive market share.
  • Established strong relationships with decision-makers and influencers within client organizations.
  • Tracked and reported on sales performance metrics to senior management, highlighting successes and areas for improvement.
  • Participated in brainstorming sessions to develop new ideas for business development initiatives.
  • Developed and implemented account plans to increase revenue and market share within designated sectors.

Business Development Executive

Kango Fasteners
Keysborough, VIC
01.2003 - 02.2015
  • Maintaining and generating new trade (price and deliver quotes for potential & existing clients)
  • Overlook daily operations of 9 sales representatives, and ensure target are achieved consistently
  • Up-sell and cross product range to industry leaders (cabinet, furniture, sheet metal, window manufacturers)
  • Forecasting team schedules & achievable targets, generate Sales Reports
  • Successfully achieved monthly revenue target on more than 6 occasions
  • The result was exceeding 2002 sales figures by 120%, growing the company from a 3 man sales team to employing 9 Sales Representatives in 12 months

HR Workforce Planner

Bechtel International
London, UK
04.2007 - 12.2007
  • Company Overview: Bechtel international is a global construction/engineering organisation that encompasses over 40,000 employees throughout 40 countries over the world. Bechtel are involved in many high volume multibillion dollar projects across the globe, ranging from the modernization of rail, extension of international airports, aviation requirements, design & formation of motorways and various government construction requirements.
  • Identify CIVIL open positions on each global project and ensure they are posted internally/externally through the correct means
  • Working with Project personnel and Corporate Managers on a daily basis for opening positions within CIVIL
  • Liaise with agencies and candidates to identify, and advise current status of candidate during interview process
  • Review entire candidate internal/external intake, responsibility of solely screening all CV’s within CIVIL (Contracts), negotiate with candidates over Ts & Cs and salary
  • Participate in daily global staffing calls & converse effectively with Functional/Project manager on specific global projects to ensure the correct measures (VISA, permits, client acceptance) are undertaken for successful mobilisation of candidate(s) to project by required date (usually 60-90 days from offer acceptance)
  • Expedite offers, Hiring Action forms & Personnel Action Forms to completion
  • Manage RMS (internal database) and all CIVIL (Contract) candidates on 10 major multibillion $ projects (Qatar, Jubail, Romania, Albania, Abu Dhabi, Jeddah, North America, UK)
  • Extract data from internal database, then create and present several detailed metrics / reports for the Global Manager of CIVIL Contracts & Procurement based on demographics, open positions, candidates filled projects, recruitment cycle times.

Employment Consultant

WISE Employment
Dandenong, VIC
07.2006 - 03.2007
  • Liaise between clients, marketing department and employer network in order to facilitate and generate employment placements
  • Manage caseload of 100-120 candidates effectively to ensure highest outcomes achieved
  • Demonstrate effective communication techniques to candidates and marketing department in order to meet client needs/expectations
  • Attend weekly team meetings to evaluate performance, strategies, and placements
  • Plan, organize and facilitate Job Search Training sessions for worthy candidates (8-15 candidates)
  • Recruitment incl.
  • Screening a broad range of candidates over the phone prior to employer interviews
  • Providing advice to candidates such as relevant preparation material
  • Assisting candidates with content and presentation of professional CV’s
  • Providing professional service to employers based on individual client expectations
  • Managing candidates, and providing realistic short term/long term employment opportunities

Operations Support Assistant

Employment Plus
Box Hill, VIC
10.2005 - 01.2006
  • Receive incoming operational issues/inquiries from all 30 sites throughout Victoria
  • Following up on extensive issues with DEWR (Government) and reporting outcome to site managers weekly
  • Overlooking all operational procedures (recalling of any contractual issues)
  • Reporting and liaising directly with Operations Manager on a daily basis
  • Demonstrating effective organizational and communicational skills in order to set up site manager meetings/presentations for Operations Manager
  • On site Auditing of all 30 sites candidate/client files, as well as Site computer data to ensure the correct coding and procedures have been applied consistently

Employment Consultant/JST Facilitator

Employment Plus
Dandenong, VIC
03.2005 - 10.2005
  • Demonstrate communication and negotiation skills to employers to generate employer vacancies and placements
  • Planning, prioritizing, and achieve performance goals of targeted outcomes per month
  • Plan, organize and facilitate Job Search Training sessions for worthy candidates (8-15 candidates)
  • Screening a broad range of candidates for interviews, providing relevant preparation material, assisting candidate with CV’s, providing professional service to employers based on client expectations

Education

Influencing without Authority -

Bechtel International
London, UK
01.2007

Interview Preparation -

Bechtel International
London, UK
01.2007

Negotiation & Crisis Intervention -

Conflict Resolution training Services
VIC, Australia
01.2006

Managing a Caseload Cert. Course -

Employment Plus - Inhouse
VIC, Australia
01.2006

Import / Export Cert. Course -

Chisholm TAFE
VIC, Australia
01.2006

Successful Selling Techniques Cert. Course -

Chisholm TAFE
VIC, Australia
01.2004

Bachelor of Business & Commerce - Management

Monash University
Peninsula, VIC, Australia
01.2003

Skills

  • Vendor negotiation
  • Financial analysis
  • Project management
  • Program setup and installation
  • In-house IT proficiency
  • Customer relations expertise
  • Attention to detail
  • Decision making
  • Effective communication
  • Leadership skills
  • Coordination and organization
  • Team-oriented approach
  • Goal orientation
  • Employee training and development
  • Business leadership
  • Staff management strategies
  • Business strategy development
  • Purchasing and planning skills
  • Multi-unit operations management
  • Compliance oversight

Hobbies and Interests

  • Basketball
  • Fitness training
  • Traveling
  • Fishing

Timeline

QLD Operations Manager & Owner of Licensee Stores

Gluten Free 4 U
01.2020 - 01.2025

Operations Manager

Gluten Free 4U
01.2018 - 12.2020

Account Manager

Gluten Free 4 U
02.2015 - 12.2017

HR Workforce Planner

Bechtel International
04.2007 - 12.2007

Employment Consultant

WISE Employment
07.2006 - 03.2007

Operations Support Assistant

Employment Plus
10.2005 - 01.2006

Employment Consultant/JST Facilitator

Employment Plus
03.2005 - 10.2005

Business Development Executive

Kango Fasteners
01.2003 - 02.2015

Influencing without Authority -

Bechtel International

Interview Preparation -

Bechtel International

Negotiation & Crisis Intervention -

Conflict Resolution training Services

Managing a Caseload Cert. Course -

Employment Plus - Inhouse

Import / Export Cert. Course -

Chisholm TAFE

Successful Selling Techniques Cert. Course -

Chisholm TAFE

Bachelor of Business & Commerce - Management

Monash University

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Lloyd Dias