A considerably experienced Operations Manager currently working for K Mart having previously spent over 10 years with Coles and IGA and having also worked for HMV the Worlds leading entertainment retailer.
An ambitious business leader, will deliver improved quality and service through innovation and high performing teams.
Committed to providing a safe and healthy environment for team members and customers. Focused on delivering fantastic customer experience will bring a high level of business acumen, numeracy and a creative and highly effective approach and self mh to any role. Remote management experience, personally well organised and self motivated will deliver a strategy that will drive sales and profit. A proven record of developing colleagues to their full potential, experience of influencing large teams and the ability to delegate, motivate empower colleagues at all levels. Able to work effectively in a team, regularly handling multiple tasks on a daily basis competently and also demonstrating advanced problem solving skills.. Ambitious has constantly demonstrated key skills and was awarded Victorian Coles Store of the Year 2016 as well as Store Manager of the Year awards with HMV UK and HMV Australia.
Seeking a new opportunity to use and expand skills and experience learnt from working in th e worlds leading retailers.
Currently Store Manager K Mart Caloundra one of the largest traders in the state with sales of over 47 million having recently relocated from K Mart Bundaberg.
I delivered exceptionally strong metric performance through management of daily operations and the continual streamlining of excessive product flow across departments.
I delivered a strategy to develop the store leadership team at K Mart Bundaberg that transformed the store into one of the most successful in Queensland.
I delivered consecutive double digit sales growth through elite processes and creative merchandising, great quality, commercial ordering , team engagement and improved store operations.
I delivered double Green Business Assurance Audits, fantastic Safety metrics and I am committed to understand and improve team culture.
I have influenced the business through mentoring of new Store Managers, I have performed caretaker Zone Manager roles as required and I lead the Zone Safety team who have delivered the best results across the nation.
I lead consistently and calmly with an agreed store vision linked to the business objectives of "Everyday living brighter."
I agree tasks and objectives in line with workload and allocation of hours everyday.
I had responsibilities for all aspects of New Store openings from creating a vision, building process, product ranges, recruitment and training of new team members.
I worked closely with Metcash team and found the experience very fulfilling.
I was focused on delivering the Marks Family vision, strong commercial results and exceptional customer service in store and across the online function.
I was also focused on delivering safe and legal stores for our customers and team through coaching , reward and recognition and effective store visits.
Store Manager Coles Bendigo having previously managed Coles McIvor Road and successfully opened and achieved Victorian Store of the Year 2016 at Coles Kangaroo Flat.
Driving Sales of over 50 million through great availability processes and creative merchandising, committed to driving growth through great quality, commercial orders, team engagement and improved operations. Coaching teams to deliver outstanding seasonal events and consistent execution of promotions.
Supporting Safety culture through an engaged Safety leadership team and commitment to injury management through early and effective assistance to support team members getting back to work quickly.
Proactively managing risk and hazards, consulting with and ensuring team members receive relevant training, information and advice on safety matters, setting clear agreed objectives and targets and communicating and celebrating results.
Drive Profit and CODB through consistent expectations, great coaching of roster principles and disciplines, support team to deliver strong shrinkage plan.
Deliver monthly and quarterly business plans to key stakeholders and communicate effectively to all levels.
Lead the store team of over 180 team members ensuring consistent day to day operating rhythms and outstanding customer service. Effectively manage tem direct reports including Coles Bendigo Online Hub providing coaching and influencing accountability for store results and teams performance.
Drive collaboration and a one team culture always placing team members well being as first priority and supporting companies enviromental vision.