LLOYD THOMSON
Barrack Heights,NSW
Summary
Hard working, diligent and a smart choice for hire. Impeccable writing and reading skills. A charming personality to boot. Customer-oriented team member with proven safety skills and leadership abilities.
Overview
13
13
years of professional experience
Work History
Removalist
GG Tasker
06.2021 - 03.2024
- Assisted clients with furniture disassembly and reassembly using impact wrenches and other tools, ensuring proper setup at new location.
- Managed other movers to establish priorities during complex moves involving multiple locations or large quantities of items. Alerting to safety hazards, goods handling and potential issues that may arise.
- Worked with high end, brand name retailers to help pack, dismantle and move consumer facing displays in and out of flagship stores.
- Loaded and unloaded trucks with customer possessions or merchandise weighing over 100kgs.
Stock Handler
Coles Group
03.2017 - 06.2021
- Replenishing stock levels.
- Worked hard to exceed recommended 50 boxes per hour instead hitting 65 or more.
- Ensuring shop floor is stocked, up to date and ready to receive customers.
- Assisting customers to locate their products on shop floor.
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Delivery Driver
Community Organics
02.2021 - 05.2021
- Completed on-time deliveries by choosing best and most efficient routes.
- Kept detailed records of completed or in-progress deliveries using camera images.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Delivered packages to customer doorsteps and business offices.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Loaded van and properly secured items to prevent damage for deliveries.
- Kept and studied detailed mileage and fuel reports to track overall fuel costs.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Fostered positive working relationships with regular customers.
- Completed runs with over 50 deliveries including multiple boxes for one place.
Delivery Driver/ Courier
HypeDC
01.2013 - 12.2017
- Ensuring timely delivery of goods.
- Loading, unloading, preparing, inspecting and operating delivery vehicle.
- Collect payments.
- Complete logs and reports.
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated light trucks to deliver loads as far as 20kms from home location.
Customer Service Officer
S & K Car Park Management Pty Ltd
01.2011 - 01.2013
- Engaging customers to provide consistently high level of service.
- Maintaining neat and professional personal presentation, ensuring that work wear is clean, tidy and in good repair.
- Transaction policies and procedures in relation to handling and correct accounting for all payment types.
- Promoted car washes and unique value offerings through personalied customer service.
- Counted cash drawers and deposits, checked supplies and completed any other required opening or closing task to facilitate smooth team operations.
- Would manage and facility of over 120 cars.
Education
Diploma - Audio Engineering
TAFE
Ultimo2014
Certificate 2, 3, 4 -
TAFE
Ultimo2014
Certificate 2 - Hospitality -
TAFE
Ultimo2008
Higher School Certificate -
Randwick Boys High School
Randwick2008
Skills
- White Card
- Drivers license with reliable vehicle
- Working with Children check
- Strong Attention to Detail
- Customer Relationships
- Professional Service Standards
- Reliable and Responsible
- Teamwork and coordination
- Physically fit
- Cooperative
- Staff Training and Development
- Able to provide feedback
Timeline
Removalist
GG Tasker
06.2021 - 03.2024
Delivery Driver
Community Organics
02.2021 - 05.2021
Stock Handler
Coles Group
03.2017 - 06.2021
Delivery Driver/ Courier
HypeDC
01.2013 - 12.2017
Customer Service Officer
S & K Car Park Management Pty Ltd
01.2011 - 01.2013
Diploma - Audio Engineering
TAFE
Certificate 2, 3, 4 -
TAFE
Certificate 2 - Hospitality -
TAFE
Higher School Certificate -
Randwick Boys High School
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