Lo-Anne Forwood

• Tracked employee leave accruals such as vacation days and sick leave based upon company policies.

• Paying 6 entities using PINVOICER, Time Target

• Maintained up-to-date knowledge of relevant laws and regulations regarding wage and hour compliance.

• Managed 401K contributions by calculating amounts due from employee salaries and wages.

Preparing, processing, and completing weekly pays for contractors. Processing sales invoices and associated reporting.

• Processing end to end for Fortnightly and Monthly Pays
• Managing Leave queries to ensure correct accruals are accurate
• Updating, processing and lodgement of all superannuation
• Managing all Payroll queries
• Creating New Starters
• Processing terminations
• Calculating redundancies
• EOM reports for GM's
• Processing & lodgements of monthly tax payments for 6 states
• Monthly journals for Finance and EOM reporting
• Preparation for 2 acquisitions for 15 employees within less than a week

• Managing 2 Portfolios and assisting in with Monthly Portfolio
• Managing Leave queries to ensure correct accruals are accurate
• Updating superannuation details
• Managing all Payroll queries for 2 Portfolios and assisting with Monthly Portfolio with all incoming emails, job assignments and phone requirements

• Completion of 4 different Pay runs
• Processing of all New hire employees
• Processing of all Terminated employees
• Calculating Purchase Annual Leave payments
• Processing Maternity/Paternity Leave
• Managing Leave queries to ensure correct accruals are accurate
• Managing all Payroll queries coming in via email, phone and face to face contact
• Updating personal details such as bank details and superannuation details
• Processing interim pay runs - from start to finish
• Running Extractor reports to identify possible over/underpayments that may occur
• Creating interim pay run from start to finish

• Processing end to end Payroll
• Entering in Leave forms
• Managing Payroll queries via email

• Assisting in end to end Payroll
• Processing of all New hire employees
• Processing of all Terminated and Redundancy of all employees
• Managing Leave queries to ensure correct accruals are accurate
• Managing all Payroll queries coming in via Salesforce, phone and face to face contact
• Updating personal details such as bank details and superannuation details
• Processing interim pay runs - from start to finish
• Running Extractor reports to identify possible over/underpayments that may occur
• Supporting my team with Jira tickets (in-house management of process updates)

• Took complete ownership of an end to end Payroll
• Processing new starters
• Calculating back pays and terminations
• Timesheet entries
• Entering leave
• Change of bank details
• Assisting with reporting and ensuring employees files were maintained and up to date.
• Liaising with employees on a daily basis played a big role
• The pays were run fortnightly which covered at least 250 employees. Greentree was a very manual system, so most entries were manually calculated before entering into the system.

• I was responsible for the processing and assisting in the coordination and preparation of the fortnightly payroll
• Doing end to end in accordance with award rates within the Queensland Government Policies.
• Providing effective communications with all staff regarding payroll matters was at a high volume and a daily basis
• I worked for a team which was one of the busiest teams on the Payroll floor and talking to employees regarding their pays was a daily requirement and proved to be a huge part of my role but it was also the most rewarding part for me, with being able to assist someone to understand their pays each fortnight.
• Programmes which were used were TSS and Service now

• Ensuring that the front office ran smoothly and efficiently on a daily basis
• Greeting all patients within a most friendly but professional manner at all times
• Managing appointments for Dental practitioners and Hygienists Answering all phone calls
• Processing the daily takings and banking
• Updating client data spreadsheet and process all payments on a daily basis.
• Assisting in the Call Centre area with all incoming calls. Making outgoing calls for future bookings and confirmations
• Assisting in Payroll towards the end of my time there when someone had moved within another area, whilst still doing my main role as a FOC

• Responsible for processing and assisting in the coordination and preparation of weekly payroll in accordance with award rates and Council Policies, maintaining employee records and providing effective communications with all staff regarding payroll matters.
• Worked with teams processing pay for Brisbane City Works (BCW), City Fleet, Qld Urban Utilities (QUU - Formerly Brisbane Water) and Brisbane Transport (BT, my last team) and I performed Position Maintenance.
• Processing a very high volume of managing the Roster updates to allow employees to be paid accurately.
• During my tenure, I had used HRIS and SAP systems for processing which had involved high volume payroll processing activities to tight deadlines, including maintenance of payroll and time data, occupancy and allocation of remedy cases.
• In 2014, I was nominated to contribute to online testing of SAP processes prior to the system going live.
• On numerous occasions I attended employee workplaces (City Fleet and Brisbane Water) to provide on-site information and training concerning payroll processing and timesheet management. I provided expert advice and negotiated effectively with clients, some of whom were extremely demanding. This required excellent customer service and problem solving skills. In 2012, I provided a short period of temporary back-fill support at Band 4.

• I was responsible processing and assisting in the coordination and preparation of fortnightly payroll in accordance with awards and RTA Policies
• Maintaining employee records and providing effective communications with staff regarding payroll matters.
• Performed high volume end-to-end payroll processing activities
• Inspection of automated system output.
• For Accounts payable I was responsible for compiling, processing and maintaining accounts payable records, and successfully ensuring fortnightly budget targets were met each fortnight with ease

• Administering the day-to-day activities of the business office
• Maintenance of the records of patients
• Scheduling of patients
• Accounts receivable
• Maintaining appearance and order of dental office
• Presentation of financial treatment plan options
• Recall system
• I also assisted in instrument cleaning and sterilization
• Management of radiographs with processing them on the spot for all patients

• I was the Personal assistant to the Senior Partner in this accounting firm, starting as a Junior Assistant, progressing to the Senior PA Assistant
• Responsible for secretarial work including preparation of all outgoing correspondence
• Organization of Board Room meetings and associated events
• Processing tax returns
• Assisting all correspondence regarding refund cheques
• Acted as receptionist to the business
• Manual filing
• Prepared morning and afternoon teas for the 2 senior partners
• Cleaned office on a daily basis