Loretta Mahe
Charlestown,NSW
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
NSW Community Corrections
12.2019 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Scheduled office meetings and client appointments for staff teams.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
Administrative Assistant
Integration Support Centre (ISC)
08.2018 - 11.2019
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- worked closely with offenders to ensure rent was kept up-to-date
Education
Bachelor of Social Science - Criminology
08.2024
No Degree - Executive Assistance
2023
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Microsoft Word
- Time Management
- Microsoft Excel
- Microsoft Outlook
- Computer Proficiency
- Critical Thinking
- Strong Problem Solver
- Microsoft Office Suite
- Office Management
- Scheduling and calendar management
- Dedicated Team Player
- Excel spreadsheets
- Professional and mature
- Social media knowledge
- Documentation and control
- Team Bonding
Timeline
Administrative Assistant - NSW Community Corrections
12.2019 - Current
Administrative Assistant - Integration Support Centre (ISC)
08.2018 - 11.2019
Swinburne University of Technology - Bachelor of Social Science , Criminology
TAFE NSW - No Degree, Executive Assistance
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