Loana Aouissi
Brisbane ,QLD
Summary
Adept in multitasking and organization. Demonstrates exceptional time management and compassionate care, significantly improving client satisfaction. Skilled in housekeeping and daily living assistance, ensuring safe and clean environments.
Overview
7
7
years of professional experience
Work History
Caregiver
Park House
10.2022 - 08.2024
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Waitress
McDonald’s
01.2018 - 08.2021
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Processed orders and sent to kitchen employees for preparation.
Housekeeping Room Attendant
Hôtel Akena
09.2021 - 10.2022
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Promoted a safe work environment by adhering to health and safety regulations while performing duties.
Education
Baccalaureate Support, Care And Personal Service -
Sainte Cécile
Albi, French06.2019
Skills
- Respectful and Compassionate
- Time Management
- Problem-Solving
- Dependable and Responsible
- Daily living assistance
- Multitasking and Organization
- Housekeeping
- Flexible Schedule
Timeline
Caregiver
Park House
10.2022 - 08.2024
Housekeeping Room Attendant
Hôtel Akena
09.2021 - 10.2022
Waitress
McDonald’s
01.2018 - 08.2021
Baccalaureate Support, Care And Personal Service -
Sainte Cécile
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