Loana Solis Facho

• Assisted clients with daily living activities, transportation, and personal care
• Created a safe and nurturing environment by fostering independence and empowerment

• Provided personal care, mobility assistance, and emotional support to individuals with disabilities
• Assisted clients in daily tasks, medication management, and community participation
• Supported NDIS participants in achieving their goals through personalized care plans

• Supervised and engaged children in learning activities, outdoor play, and creative development
• Communicated with parents regarding child development and well-being
• Managed behavioral challenges and encouraged positive social interactions

• Promoted a positive work environment through open communication channels, fostering team collaboration and high morale.
• Collaborated with other departments to address recurring customer concerns, improving overall service quality.
• Coached employees through day-to-day work and complex problems.
• Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.

• Provided aged care support in a residential and home care setting
• Assisted residents with personal hygiene, meal preparation, and social engagement
• Performed overnight shifts to ensure client safety and well-being

• Assisted with meal planning to meet nutritional plans.

• Monitored dietary restrictions and served to the residents with special needs.

• Prepared starters, salads and sandwiches for the residents.

• Accommodated patrons with allergies and dietary restrictions for the residents.

• Helped chefs prepare food, doing the preparation with strong attention to detail, and make the food

preparations for the next day. I helped the chef to prepare meals for lunch and dinner as I made breakfast by

myself.

• Prepared required treatment records and reports.

• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
• Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
• Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors

• Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
• Maintained a spotless environment for guests through diligent daily housekeeping tasks.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.