Loc Le Nguyen Dinh
Phu Tho,Viet Nam
Summary
Dynamic professional with experience at Com Tam Sa Bi Chuong, excelling in team management and service process improvement. Proven ability in cross-cultural communication and stakeholder analysis, driving enhanced customer experiences. Adept at training staff and implementing effective strategies, contributing to a collaborative and high-performing service environment.
Overview
2
2
years of professional experience
Work History
Sales Intern
Takao Vietnam Co., Ltd.
Phu Tho, Vietnam
07.2024 - Current
- Support market research, supply chain analysis, and participate in developing international cooperation proposals between Vietnam and Japan.
Service Leader
Com Tam Sa Bi Chuong
Ha Noi City, Vietnam
04.2023 - 08.2023
- Manage service team, train new staff, monitor service quality and coordinate with departments to improve customer experience.
Education
Bachelor of Global Business -
RMIT University
12-2025
Skills
- Cross-cultural communication
- Stakeholder analysis
- Design and implementation of risk maps
- Body maps
- Community consultation tools
- Systemic thinking
- Critical thinking
- Creative thinking
- Team management
- Staff training
- Service process improvement
- Report writing
- Presentation skills
Personal Information
- Date of Birth: 05/11/04
- Gender: Male
- Nationality: Vietnam
Languages
English
Professional
Vietnamese
Native/ Bilingual
Timeline
Sales Intern
Takao Vietnam Co., Ltd.
07.2024 - Current
Service Leader
Com Tam Sa Bi Chuong
04.2023 - 08.2023
Bachelor of Global Business -
RMIT University
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