Loc Le Nguyen Dinh

Phu Tho,Viet Nam

Summary

Dynamic professional with experience at Com Tam Sa Bi Chuong, excelling in team management and service process improvement. Proven ability in cross-cultural communication and stakeholder analysis, driving enhanced customer experiences. Adept at training staff and implementing effective strategies, contributing to a collaborative and high-performing service environment.

Overview

years of professional experience

Work History

Sales Intern

Takao Vietnam Co., Ltd.

Phu Tho, Vietnam

07.2024 - Current

Support market research, supply chain analysis, and participate in developing international cooperation proposals between Vietnam and Japan.

Service Leader

Com Tam Sa Bi Chuong

Ha Noi City, Vietnam

04.2023 - 08.2023

Manage service team, train new staff, monitor service quality and coordinate with departments to improve customer experience.

Education

Bachelor of Global Business -

RMIT University

12-2025

Skills

Cross-cultural communication
Stakeholder analysis
Design and implementation of risk maps
Body maps
Community consultation tools
Systemic thinking
Critical thinking

Creative thinking
Team management
Staff training
Service process improvement
Report writing
Presentation skills

Personal Information

Date of Birth: 05/11/04
Gender: Male
Nationality: Vietnam

Languages

English

Professional

Vietnamese

Native/ Bilingual

Timeline