Lochlainn Kindley

Commercial, Technical and Financial

• The DET Contract is complex, multi-faceted, performance-based agreement. Bid response and negotiation through to execution took over 6 months and incorporates significant financial penalties/abatements for failure to perform.
• ·Accurate and timely collation, analysis and reporting of financial and operational data to ensure the contract runs smoothly and efficiently.
• Full Budget and P&L responsibility, from establishment through to interpretation of scheduled versus actual results, including detailed labour productivity and cost analysis aimed at satisfying the Governments commercial, legal and probity requirements.

Business Development and Strategy

• Draft for discussion and review, the annual Business Strategy Document outlining political, socio economic, technical, financial, and commercial influences that may impact the company and its revenue base.

• Client. $3Bn Tier 1 Logistics
• Management of a large, complex, $35M Facilities Management contract incorporating both Adhoc and Preventative Maintenance activities.
• Stakeholders include client personnel across 350 sites nationally, senior procurement, commercial, operations and property managers, subcontractors, and contractors.
• The prime focus is 3-fold. Regulatory compliance, service delivery and driving down the cost-to-serve.
• Key procurement responsibilities include drafting bid lists, tender documents, bid analysis and service provider recommendations for the client.
• The contract encompasses both Expense and Capex projects.
• From an internal perspective, one of the key elements is delivering ongoing support and leadership to the TFS operations team

• Responsible for providing breakdown and ad-hoc maintenance services across 350+ Toll Holdings sites nationally.
• Management of over 200 3rd party vendors, selected via open tender, to deliver and maintain quality of service and compliance.
• Review and accurate interpretation and documentation of the client’s requirements.
• Review and management of contractor and subcontractor quotes and invoices prior to payment of invoices.
• Responsibility for monthly and annual service delivery KPI’s regarding safety works &/or emergency repair requests.
• Provision of quarterly and annual stakeholder reports for both internal and external parties
• Revenue growth report
• Cost down activities/projects
• Job request status reports
• Subcontractor engagement

Bio Strategy is a medium sized multinational bio tech product and service delivery company employing 142 staff across Australia and NZ. It is headquartered in Tullamarine and turns over approximately $80M/annum.

• Responsible for 8 full-time staff, including warehouse administration personnel.
• Management of 5,000 product lines (SKU’s) and $3,500,000 of working capital.
• Lead a warehouse overhaul inconjuction with other teams
• Organisation of day to day warehouse operations. (receiving, dispatch, training & safety).
• Established and maintained KPI’s for eCommerce launch of new warehousing system.
• Direct liaison with recruitment agencies’ regarding casual and fulltime staff recruitment.
• Managing communication between 3PL provider and bulk storage facilities including coordination of daily goods dispatches, container receipts, stock counts/cycle counts and inter warehouse transfers.
• Coordinating tasks with service technicians, purchasing and service coordinators to ensure time critical deliveries met service KPI’s.
• Management and coordination of data and records: sales orders, incoming receipts, and inventory movements.
• Identified a raft of internal warehouse efficiency measures: implemented pick/pack, stock movement, re-utilisation of warehouse space and established minimum economic order quantities
• Weekly reporting to senior management (GM, CFO and Directors) regarding supply chain efficiency, fixed and variable costs, slow-moving stock etc.
• Extensive use of “live” excel spread sheets to maintain inwards PO’s, eCommerce Orders, Stock Counts/Stock Audits, Dispatch KPI’s and Receipting KPI’s

• Training of new casual staff and management of dock hands in PUD (Pickup and Delivery) Zones.
• Operation LF forklift, electric ride on pallet movers and forklifts to collate and manage floor stock.
• Review and drafting of SWMS for revised dock operations.

• Tracked, reported and analyzed website analytics to drive strategy and improve user experience.
• Performed ongoing keyword discovery, expansion and optimization to increase organic search footprint and drive relevant site traffic.
• Researched and analyzed competitor website and advertising links to gain insight into new strategies.
• A-B tested ad campaigns to optimize performance and drive improved ROI.