Summary
Overview
Work History
Education
Skills
Accomplishments
Education and Training
Timeline
Generic

Lochlan Smith

Sheartwater

Summary

Seasoned Front of House Manager/Creative Lead with a proven track record at Sylvie, Goldbar, Replay Bar and Ogee enhancing customer experience through expertly curated wine lists and innovative branding. Excelled in staff training and event organization, achieving a significant 6% annual savings comparative to previous years at previous roles. Demonstrates a deep understanding of cocktails and exceptional customer relations skills, alongside a flair for effective costing management.

I have a passion for hospitality and its many facets. I've held positions in every form of restaurant and bar, from bartending at a craft brewery, running front of house at a wine bar, and working in menuless cocktail bars with 100+ guests a night, to opening and running a fine dining restaurant from the ground up.

I pride myself on having a great connection with the hospitality industry, developing great connections with everyone I've worked with and for.

Overview

4
4
years of professional experience

Work History

Bartender

Ogee
01.2025 - 04.2025
  • Developed a deeper knowledge of international and Australian wines
  • Enhanced customer experience with engaging conversations and personalized drink recommendations.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.

Front of House Manager/Creative Lead/Co-Owner

Sylvie
02.2024 - 01.2025
  • Created all systems in place for front of house (SoPs, PoS, stock management systems, bar operations).
  • Ran 30 PAX nightly in high fine dining, creating a unique, curated experience for each guest.
  • Curated, diverse, and interesting wine lists, working closely with distributors to pair with the ever-evolving weekly menu.
  • Trained staff in the fundamentals of fine dining, bartending, and wine knowledge.
  • Developed all branding, logos, menu design, and drinks programs to high acclaim.
  • Curated social media, gaining 1,000+ unique followers in the first month of opening the business, utilizing industry connections and a deep understanding of brand expansion.
  • Worked closely with local producers and farmers, working at their locations weekly for cheaper produce, and a deeper connection to the ingredients utilized in the venue.
  • Developed monthly drinks programs, changing with the seasonal produce, and keeping CoGS low.

Venue Manager

Replay Bar
01.2022 - 12.2023
  • Oversaw staffing, training and scheduling.
  • Stock management and building close relationships with producers that bolstered the savings of the business.
  • Managed socials with regular engagement and persistent brand growth, utilizing effective natural reach, as well as branded endorsements.
  • Created menus with weekly popular specials to maintain a consistent clientele base with returns.
  • Effectively cut CoGS in many departments, yielding a saving of up to 6% annually; using brand connections, innovative cocktail techniques, and effective staff planning.
  • Hosted many large-scale events annually, with each event bolstering a maximum capacity of upwards of 200 PAX.
  • Organized many work functions, Christmas parties, and private functions.

Bar Supervisor

Gold Bar
01.2021 - 11.2022
  • Gained high end and attentive detail to drinks, creating weekly specials and drinks to order
  • Gained a large understanding of Australian Spirits and worked closely with the producers
  • Organised cocktail competitions, tasting events and product releases
  • Worked closely with local growers to source fresh and affordable ingredients

Education

Bachelor of Arts - Fine Arts

University of Tasmania
01-2021

Certificate III - Commercial Cookery

Drysdale TasTafe
01-2018

Skills

  • Deep understanding of cocktails
  • Expansive worldwide wine and spirits knowledge
  • Skilled in front of house operations
  • Staff management/Training
  • Customer relations
  • Event organisation
  • Local and craft beer knowledge
  • Effective costing management

Accomplishments

  • 2nd place Gresham Greenhorn National cocktail competition Hobart
  • 1st place Last Sancturary Cocktail competition
  • 1st place Starward Hobart cocktail competition 2021

Education and Training

other,other

Timeline

Bartender

Ogee
01.2025 - 04.2025

Front of House Manager/Creative Lead/Co-Owner

Sylvie
02.2024 - 01.2025

Venue Manager

Replay Bar
01.2022 - 12.2023

Bar Supervisor

Gold Bar
01.2021 - 11.2022

Certificate III - Commercial Cookery

Drysdale TasTafe

Bachelor of Arts - Fine Arts

University of Tasmania

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