Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Lochlann Gervaise

Kurnell,New South Wales

Summary

Detail-oriented Roofer with 15 years installing quality roofing on houses and commercial buildings in the Sydney and Illawarra region. Comfortable working at heights and in adverse weather conditions. I am organised, dependable and hardworking. Seeking to maintain a full-time position that offers advancement within the industry as well as professional challenges utilizing interpersonal skills, dedication and problem-solving skills.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Roofer

Self Employed
01.2020 - Current
  • Inspected problem roofs to determine best repair procedures.
  • Inspected roofs and identified deficiencies for repair cost estimation
  • Completed removal of old roofing materials and debris to prepare for application of new roofing.
  • Installed high-quality roofing systems, paying careful attention to hazards and other safety concerns.
  • Performed patching and resealing of roofs to provide maintenance, repairs and protection.
  • Applied roof coatings to protect roof and extend lifespan.
  • Operated variety of tools and equipment to safely and efficiently perform tasks.
  • Cleaned up work areas upon completion of projects.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Interacted well with customers to build connections and nurture relationships.
  • Worked closely with owners throughout process to keep projects in line with individual visions.

Operations Manager

Bulli Roof Restorations
09.2016 - 01.2020
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines
  • Verified clients received outstanding service to extend relationships for future business opportunities.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Developed and maintained relationships with external vendors and suppliers.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Trained new employees on proper protocols and customer service standards.
  • Interacted well with customers to build connections and nurture relationships.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Applicator

Bulli Roof Restorations
09.2012 - 09.2016
  • Cleaned and prepared surfaces for paint application with exacting accuracy.
  • Installed and repair new and existing roof and gutter systems
  • Maintained knowledge of equipment necessary to complete jobs, acquiring new skills and techniques.
  • Cleaned and prepared equipment necessary for projects.
  • Monitored quality control and trends to report to job site supervisor.
  • Delivered exemplary service to all customers, encouraging repeat business, positive feedback and long-term loyalty.
  • Observed company safety guidelines and maintained tight timetables when applying chemicals, lifting heavy objects and operating equipment.
  • Informed customers of expected costs by providing written estimates for services prior to applications.
  • Inspected vehicles and equipment and performed minor repair work to maintain optimal functionality and longevity.

Trainee

Bulli Roof Restorations
09.2009 - 09.2012
  • Assisted in removal of old roofing materials and debris to prepare for application of new roofing.
  • Assisted in installation of high-quality roofing systems, paying careful attention to hazards and other safety concerns.
  • Cleaned up work areas upon completion of projects.
  • Performed patching and resealing of roofs to provide maintenance, repairs and protection.
  • Expanded knowledge of roofing materials, techniques, and cost effectiveness.
  • Water blasting of roofs and driveways.
  • Assisted with installation of gutters and downspouts.
  • Operated variety of tools and equipment to safely and efficiently.
  • Assisted in installation of skylights, solar panels and other roof accessories.
  • Prepared machines for use by applying lubricants to components and fueling gasoline-powered equipment.
  • Regular maintenance of machinery

Education

Wollongong High School of The Performing Arts
Fairy Meadow, NSW
09.2009

Skills

  • Quick Learner
  • Problem Solver
  • Critical thinker
  • Clear Communicator
  • Hard Worker
  • All-Weather Worker
  • Site Management
  • Workplace Safety
  • Effective Leader
  • Customer Service
  • Relationship Building
  • Customer Communications
  • Material Inspections
  • Gutter Repair/Installations

Certification

  • Heavy Rigid Vehicle License
  • First Aid HLTAID009, HLTAID10, HLTAID11
  • White Card CPCWHS1001
  • Working at Heights RIIWHS204E
  • Police Check

References

Frank Gervaise Junior 

Owner/Operator 

Bulli Roof Restorations 

(P) 0418 699 691


Jacob Day 

Owner/Operator 

Advance Paint Solutions 

Associate 

(P) 0415 968 106


Dean Cox 

Personal Reference 

Alongshore Removals

Operations Manager

(P) 0405 692 301

Timeline

Roofer

Self Employed
01.2020 - Current

Operations Manager

Bulli Roof Restorations
09.2016 - 01.2020

Applicator

Bulli Roof Restorations
09.2012 - 09.2016

Trainee

Bulli Roof Restorations
09.2009 - 09.2012

Wollongong High School of The Performing Arts

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Lochlann Gervaise