Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Logan Law

Retail Assistant
Palmerston

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

6
6
years of professional experience

Work History

Senior Retail Assistant

Intersport
04.2022 - Current
  • Optimized store layout for better customer flow, enhancing the overall shopping experience.
  • Strengthened relationships with suppliers, negotiating favorable terms and securing timely deliveries.
  • Implemented loss prevention strategies to minimize theft occurrences and safeguard store assets.
  • Mentored new employees, ensuring a smooth onboarding process and fostering a positive work environment.
  • Enhanced customer satisfaction by providing exceptional service and personalized assistance.

Senior Sales Consultant

The Good Guys
06.2020 - 04.2021
  • Established strong client relationships for increased customer loyalty and repeat business.
  • Evaluated clients' needs and created plan of action to provide solutions.
  • Cultivated existing customer relationships and built rapport with new clients using extensive product knowledge.
  • Introduced new products to existing clients, generating additional revenue streams through upselling techniques.
  • Provided exceptional customer service, addressing concerns promptly and professionally.

Receptionist Manager

Tattoo Crew
10.2018 - 04.2019
  • Maintained a clean, welcoming, and professional reception area for client comfort and positive first impressions.
  • Facilitated seamless communication between departments as the primary point of contact for incoming calls, messages, and inquiries.
  • Coordinated staff schedules to ensure adequate coverage during peak hours while minimizing overtime expenses.
  • Assisted in the hiring process of new reception staff members by reviewing resumes, conducting interviews, and providing input on candidate selection.
  • Reduced wait times for clients with effective appointment management and timely communication of delays or changes.

Education

High School Diploma -

Taminmin College
Darwin, NT
11.2018

Skills

    Store operations

    Loss prevention strategies

    Cash handling proficiency

    Problem-Solving

    Teamwork and Collaboration

    Team Building and Motivation

    Problem-solving abilities

    Multitasking and Prioritizing

    Customer Service Management

    Sales Leadership

    Decision-Making

Additional Information

References


Rick Koler - 0433 377 533

Kent Removals


Sue Gardiner - 0409 647 968

Tattoo Crew


Adi Dave - 0413 953 191

Senior Staff Member Intersport Darwin

Timeline

Senior Retail Assistant

Intersport
04.2022 - Current

Senior Sales Consultant

The Good Guys
06.2020 - 04.2021

Receptionist Manager

Tattoo Crew
10.2018 - 04.2019

High School Diploma -

Taminmin College

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Logan LawRetail Assistant