LOGAN MARSH
Mango Hill
Summary
Experienced with team leadership and operational management in security settings. Utilizes strong organizational skills to maintain order and safety. Track record of effectively handling security incidents and ensuring compliance with safety regulations. Liaises with centre management, retailers, contractors and customers to ensure overall satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Security Shift Supervisor
Trident Services - Westfield North Lakes, Westfield Chermside
09.2023 - Current
- Supervised security personnel, ensuring adherence to protocols and procedures.
- Trained new staff on security practices, enhancing team performance and operational efficiency.
- Highly competent in operating the EWIS and FIP panel.
- High computer skills using Microsoft (Word, Excel, and PowerPoint), Pulse, Maintenance Connect, and Beakon (over 400 Beakon reports submitted).
- Extensive site knowledge at Chermside and North Lakes, with a great understanding of Scentre Group's policies and procedures (over 70 Beakon modules completed).
- Engaged with contractors, ensuring necessary impairments and permits are completed.
Security Officer
Securecorp Westfield Chermside
07.2023 - 09.2023
- Responded swiftly to incidents, providing first aid and coordinating with emergency services.
- Monitored CCTV cameras and alarm systems for security breaches.
- Collaborated with local law enforcement agencies to ensure seamless integration of security measures and timely response to incidents.
Disability Support Worker
Multicap
08.2021 - 07.2023
- Provided personalized support to clients, enhancing daily living skills and independence.
- Monitored client progress, documenting changes and communicating effectively with families and healthcare professionals.
Barber
Gtrax Barbershop
02.2021 - 11.2021
- Provided high-quality haircuts and grooming services to diverse clientele.
- Developed strong relationships with clients, ensuring repeat business through exceptional service.
Freight Handler
DHL Express
11.2019 - 03.2021
- Coordinated loading and unloading of packages, maintaining workflow efficiency.
Customer Service
KFC
01.2017 - 03.2020
- Provided excellent customer service while meeting challenging time goals.
Education
Queensland Certificate of Education -
Narangba Valley State High School
11-2019
Skills
- Customer Service
- Communication
- Computer skills
- Time management skills
- CCTV monitoring systems
- Team leadership skills
- Staff training and development
Certification
- Cert II in Security Operations
- Cert II in Health Support Services
- Cert II in Community Services
- Cert III in Health Services Assistance
- First Aid and CPR Certificate
Timeline
Security Shift Supervisor
Trident Services - Westfield North Lakes, Westfield Chermside
09.2023 - Current
Security Officer
Securecorp Westfield Chermside
07.2023 - 09.2023
Disability Support Worker
Multicap
08.2021 - 07.2023
Barber
Gtrax Barbershop
02.2021 - 11.2021
Freight Handler
DHL Express
11.2019 - 03.2021
Customer Service
KFC
01.2017 - 03.2020
Queensland Certificate of Education -
Narangba Valley State High School