Summary
Overview
Work History
Education
Skills
Timeline
Generic

Logan Scott

Lara

Summary

Dynamic Food and Beverage Attendant with a proven track record at Club Chin Chin, excelling in high-pressure environments. Recognized for enhancing customer loyalty through exceptional service and effective problem-solving. Skilled in inventory management and team collaboration, consistently maintaining hygiene standards and fostering a welcoming atmosphere for guests. Hoping to change careers to something more stable and reliable all through the year and willing to learn and improve on whatever opportunity given.

Overview

4
4
years of professional experience

Work History

Food and Beverage Attendant

Club Chin Chin
03.2024 - Current
  • Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
  • Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
  • Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
  • Resolved customer complaints promptly and professionally, turning potentially negative experiences into positive ones.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Contributed to team success by cross-training in multiple roles, fostering a collaborative work environment.
  • Adhered to food safety guidelines consistently, maintaining a safe and sanitary working environment at all times.
  • Trained new staff members on company policies and procedures.
  • Provided guests with information about menu items, specials and promotions to provide quality service.
  • Collaborated with other team members for seamless event execution during busy periods such as holidays or special events.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of food, enhancing overall service efficiency.
  • Streamlined beverage service, allowing for faster order turnaround and increased customer satisfaction.
  • Trained new staff on proper service techniques and customer interaction, fostering team of competent and friendly attendants.
  • Customized food and beverage options to accommodate special dietary requirements, increasing customer loyalty.
  • Improved customer satisfaction by quickly addressing and resolving any complaints or concerns.

Food and Beverage Attendant

Higher Mark
02.2023 - 03.2024
  • Maintained clean and organized restaurant to comply with hygiene and health regulations.
  • Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
  • Greeted and seated guests to provide friendly and welcoming experience.
  • Maintained clean and organized dining areas for an enjoyable guest experience.
  • Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
  • Assisted with setup and breakdown of events, banquets and parties to comply with logistics.

Cashier

Six Ways Fish and Chips
01.2022 - 04.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Front of House Employee

Kentucky Fried Chicken
07.2021 - 03.2022
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
  • Built rapport with regular customers by remembering names, preferences, or personal details that enhanced their experience at the establishment.
  • Promoted an inclusive, respectful work environment by collaborating effectively with diverse colleagues and addressing any conflicts professionally.
  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.

Education

High School Diploma -

North Geelong Secondary College
North Geelong, Vic
11-2023

Skills

  • Adaptability under pressure
  • Reliability and punctuality
  • Inventory
  • Self-motivated and disciplined
  • Cleaning and organizing
  • Clear communication
  • Attention to detail
  • Problem-solving
  • Team collaboration
  • Basic mathematics

Timeline

Food and Beverage Attendant

Club Chin Chin
03.2024 - Current

Food and Beverage Attendant

Higher Mark
02.2023 - 03.2024

Cashier

Six Ways Fish and Chips
01.2022 - 04.2022

Front of House Employee

Kentucky Fried Chicken
07.2021 - 03.2022

High School Diploma -

North Geelong Secondary College

Similar Profiles

CREATE PROFILE
Logan Scott