Loic Micallef
Armed Secuirty Officer
Perth,WA
Summary
I can provide quality assurance and be relied upon in many situations im placed in. Im young and willing to learn new skills and provide quality services. I always strive to grow and look for improvements in every aspect in my life including my hobby, Training as a Mixed Martial Artist. I have trained judo at a young age for 7 years where I competed in nationals and achieved state titles. I moved onto wrestling for 3 years at gladiator wrestling club and achieved state champion. aswell as training in Brazilian jujitsu for many years and been boxing and training MMA at Kickassmma for 3 years.
Overview
2
2
years of professional experience
3
3
Certification
Work History
Armed Security Officer
West-sure Group
08.2024 - Current
- Exceeded customer satisfaction by finding creative solutions to problems
- completed day to day duties accurately and efficiently.
- utilised a wide range of software and tools to optimise performance.
- updated and maintained databases with current information
- provided direction and support to colleagues to maintain a collaborative work environment.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
Crowd Control Specialist
Ace Security + Event Services
01.2024 - Current
- enforced applicable laws, regulations and policies to ensure the safety of patrons, staff and property.
- responded quickly and calmly to emergency situations such as fights or medical emergencies
- trained new team members on safety procedures, protocol enforcements and use of equipment/ radio call signs
- lead by example to team operations
Grocery Team Member
Woolworths Group
11.2019 - 12.2022
- provided thorough customer service by greeting customers, responding to inquiries, and resolving complaints in a professional manner.
- I was trained in a wide variety of departments, I started in groceries for 2 years, where i stocked up the shelves and assisted customers. Later i was trained in bakery and produce and learnt safe food handling and was able to work in-between departments being more flexible for the company.
- Collaborated with team members to complete daily tasks, ensuring smooth operation of the grocery store.
Education
Year 12 Graduate
Chisholm Catholic College
Bedford, WA01-2023
Skills
- Customer service
- Problem solving calmly in emergency situations
- Strong communication skills
- Bilingual- fluent in English and French
- Team leadership
Certification
- Certificate III security operations- units in leadership and CIT
- Certificate III sport and recreation
- Certificate II security operations
- Responsible Service of Alcohol (RSA)
- First aid certificate
- White card
Timeline
Armed Security Officer
West-sure Group
08.2024 - Current
Crowd Control Specialist
Ace Security + Event Services
01.2024 - Current
Grocery Team Member
Woolworths Group
11.2019 - 12.2022
Year 12 Graduate
Chisholm Catholic College
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