Summary
Overview
Work History
Education
Skills
Refrences
Timeline
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Lokeni Rocky Utai

Gillieston Heights,NSW

Summary

Hardworking, Highly experienced Disability Support Worker and Caseworker dedicated to comprehensive, compassionate and individualized client care. Competent in medication administration and able to handle High risk behaviours, Youth, Mental Health and a variety of clients. I am solutions orientated professional with a desire to improve the function of a team based and individual support team within the disability sector. I have 10+ years experience within the industry, NDIS qualified and have great understanding of what its like to work as a team whilst also competent in individual work.

Overview

14
14
years of professional experience

Work History

Caseworker

Wandiyali
03.2023 - Current
  • Enhanced client well-being by developing comprehensive case plans addressing individual needs.
  • Reduced recidivism rates through effective case management and personalized support services.
  • Collaborated with multidisciplinary teams for improved client outcomes and coordinated care.
  • Streamlined documentation processes, increasing efficiency in caseload management.
  • Facilitated client access to community resources, promoting self-sufficiency and independence.
  • Provided crisis intervention services, ensuring the safety and stability of clients during challenging situations.
  • Established trusting relationships with clients, fostering open communication and rapport building.
  • Maintained up-to-date records on all clients, enabling accurate monitoring of progress and appropriate case planning adjustments.

Disability Support Worker

Lifestyle Solutions
03.2014 - 03.2023
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
  • Kept accurate records for client files and handled related paperwork.
  • Adhered to company requirements for patient interactions and care standards.
  • Kept detailed daily logs with care actions, patient behaviours and incidents.
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
  • Drove clients safely to social activities and appointments.
  • Provide support and counsel to people in need.
  • Kept detailed daily logs with care actions, patient behaviors and incidents.
  • Checked medication schedules and patient needs to enforce medication administration standards team-wide.
  • Prepared nutritious meals to meet individual dietary needs for clients.
  • Collaborated with interdisciplinary teams to develop comprehensive care plans, ensuring optimal client wellbeing.
  • Maintained accurate records of client progress, adjusting support strategies as needed to maximize outcomes.
  • Improved client independence by developing personalized support plans tailored to individual needs and goals.
  • Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.

RSA Marshall

E Group Security
02.2010 - 10.2014
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Disability Support Worker & Youth Worker

Snap Programs
06.2010 - 09.2014
  • Develop a working relationship with clients to determine their needs.
  • Assist clients with personal hygiene.
  • Kept accurate records for client files and handled related paperwork.
  • Adhered to company requirements for patient interactions and care standards.
  • Kept detailed daily logs with care actions, patient behaviours and incidents.
  • Help clients regulate themselves and build self confidence.

Education

Working With Children's Check -

NSW Government

Diploma - Community Services

Australian Training Plus
Tamworth, NSW
09.2022

Certificate III - Mercantile Agent

Collective Learning And Development
Newcastle, NSW
02.2013

Diploma - Business Administration And Management

Passmores Business & Management College
Newcastle, NSW
01.2010

High School Graduation -

Lake Macquarie High School
Booragul, NSW
12.2004

Skills

  • Conflict Resolution
  • Housekeeping Skills
  • Interdisciplinary Care
  • Consult with psychologists
  • Consult with behavioural specialists
  • Consult with Occupational therapists
  • Consult with Speech therapist
  • Medication Schedules
  • Household Chores
  • Safety Management
  • Daily Logs
  • Computer Skills
  • Lifestyle Support
  • Appointment Organization
  • Team Leadership
  • Grooming and Bathing
  • Ability to interact with all sorts of people
  • Excellent communication skills
  • The ability to work under pressure
  • Appointment management

Refrences

Karen Mather

Email: karen.mather@lifestylesolutions.org.au

Phone number: 0437030223



Timeline

Caseworker

Wandiyali
03.2023 - Current

Disability Support Worker

Lifestyle Solutions
03.2014 - 03.2023

Disability Support Worker & Youth Worker

Snap Programs
06.2010 - 09.2014

RSA Marshall

E Group Security
02.2010 - 10.2014

Working With Children's Check -

NSW Government

Diploma - Community Services

Australian Training Plus

Certificate III - Mercantile Agent

Collective Learning And Development

Diploma - Business Administration And Management

Passmores Business & Management College

High School Graduation -

Lake Macquarie High School

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Lokeni Rocky Utai