Lokeni Rocky Utai
Gillieston Heights,NSW
Summary
Motivated Caseworker with high-level integrity and strong desire to help resolve challenges. Compassionate and team-oriented individual offering extensive knowledge of services, treatment options and issue resolution methods for complex cases. Highly communicative individual identifies issues and makes the best decisions regarding course of treatment. Disciplined Caseworker with expertise in data confidentiality and client education and promoting experience working with culturally diverse families and first nation families.
Overview
14
14
years of professional experience
Work History
OOHC Caseworker
Wandiyali
03.2023 - Current
- Manage a caseload of children and young people in OOHC, including conducting assessments, developing care plans, and monitoring progress.
- Advocate for the needs and rights of children and young people in care, ensuring their voices are heard and their best interests are prioritised.
- Work collaboratively with internal teams, external agencies, and stakeholders to coordinate services and support for children and families.
- Conduct comprehensive assessments of children and families to identify needs, risks, and strengths, and develop individualised care plans.
- Maintain accurate and up to date documentation, including case notes, reports, and progress evaluations, adhering to legal and organisational requirements.
- Coordinate and facilitate access to support services such as counselling,therapy, education, healthcare, and recreational activities.
- Completed cultural awerness workshop
- Completed Aboriginal and Torres Strait Islander Mental Health First Aid Course.
- Certificate in Affidavit Writing
- Certificate in Building Protective Factors in Preservation and Restoration
- Completed course in Aboriginal Case Management Policy Introductory Training.
Disability Support Worker
Lifestyle Solutions
11.2014 - 02.2023
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
- Kept accurate records for client files and handled related paperwork.
- Adhered to company requirements for patient interactions and care standards.
- Kept detailed daily logs with care actions, patient behaviours and incidents.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Drove clients safely to social activities and appointments.
- Provide support and counsel to people in need.
- Kept detailed daily logs with care actions, patient behaviors and incidents.
- Checked medication schedules and patient needs to enforce medication administration standards team-wide.
- Prepared nutritious meals to meet individual dietary needs for clients.
RSA Marshall
E Group Security
02.2010 - 10.2014
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintained energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Implemented community policing strategies to improve neighborhood relationships and reduce crime rates.
Disability Support Worker
Snap Programs
06.2010 - 09.2014
- Develop a working relationship with clients to determine their needs.
- Assist clients with personal hygiene.
- Kept accurate records for client files and handled related paperwork.
- Adhered to company requirements for patient interactions and care standards.
- Kept detailed daily logs with care actions, patient behaviors and incidents.
- Help clients regulate themselves and build self confidence.
Education
Working With Children's Check -
NSW Government
Diploma - Community Services
Australian Training Plus
Tamworth, NSW09.2022
Certificate III - Mercantile Agent
Collective Learning And Development
Newcastle, NSW02.2013
Diploma - Business Administration And Management
Passmores Business & Management College
Newcastle, NSW01.2010
High School Graduation -
Lake Macquarie High School
Booragul, NSW12.2004
Skills
- Conflict Resolution
- Interdisciplinary Care
- Consult with psychologists
- Consult with behavioral specialists
- Consult with Occupational therapists
- Consult with Speech therapist
- Medication Schedules
- Safety Management
- Daily Logs
- Computer Skills
- Lifestyle Support
- Appointment Organisation
- Team Leadership
- Ability to interact with all sorts of people
- Excellent communication skills
- The ability to work under pressure
- Appointment management
- Regulatory Compliance
- Client interaction
- Proficient in excel, word & outlook
Timeline
OOHC Caseworker
Wandiyali
03.2023 - Current
Disability Support Worker
Lifestyle Solutions
11.2014 - 02.2023
Disability Support Worker
Snap Programs
06.2010 - 09.2014
RSA Marshall
E Group Security
02.2010 - 10.2014
Working With Children's Check -
NSW Government
Diploma - Community Services
Australian Training Plus
Certificate III - Mercantile Agent
Collective Learning And Development
Diploma - Business Administration And Management
Passmores Business & Management College
High School Graduation -
Lake Macquarie High School
Similar Profiles
Parampal SinghParampal Singh
Woolworth Driver at BK FrieghtWoolworth Driver at BK Frieght
Ridson DevassyRidson Devassy
Support Services Officer (WARD PERSON at HealthShare NSWSupport Services Officer (WARD PERSON at HealthShare NSW
Kay CreaghKay Creagh
Sales Support Assistant/Office Administrator at Valley Air ConditioningSales Support Assistant/Office Administrator at Valley Air Conditioning