Summary
Overview
Work History
Education
Skills
Experience Achievement Summary
Expertise Roles
Skillset Certification
Industry Certifications
Professional Experience Summary
Personal Qualifications
Timeline
Generic

Lokesh Katam

Sydney,NSW

Summary

Dynamic Senior Project Manager with a proven track record at News Corp Australia, excelling in project planning and stakeholder management. Achieved a 25% reduction in incidents through strategic risk management and process optimization. Adept in Agile methodologies and committed to delivering exceptional client relations and project outcomes.

Overview

20
20
years of professional experience

Work History

Senior Project Manager

News Corp Australia
01.2025 - Current
  • Analyzing Methode consolidation changes, identifying compatibility issues, developing consolidation strategies, implementing technical enhancements, testing, and ensuring a smooth consolidation to Methode without any e2e user experience changes.
  • Managed stakeholder communications to align project expectations and requirements.
  • Led project teams to ensure timely delivery of broadband infrastructure.
  • Developed project plans outlining scope, timeline, and resource allocation.
  • Implemented risk management strategies to identify and mitigate potential issues.
  • Delivered high level of service to clients to extend relationship and encourage further projects.
  • Monitored progress of projects against established timelines and budgets.
  • Created detailed reports on project status, issues, risks and opportunities.

Program Manager

TPG
Sydney, Australia
08.2023 - 01.2025
  • Siebel upgrade, BSS, Digital, Kenan Upgrade, R/W-BRM
  • IT architecture transformation program (Program Imagine) for Consumer, Enterprise, Government, and Wholesale (EGW) platforms.
  • Core BSS capability consolidation for both Consumer and EGW to support a single view of the customer, and to converge the offerings across the brands.
  • Customer experience enhancement through digital channels revamp and strategic platforms upliftment
  • Led cross-functional teams to deliver project milestones on time.
  • Coordinated project schedules and resources for multiple initiatives.
  • Managed stakeholder communication to ensure alignment on project goals.
  • Analyzed risks and implemented mitigation strategies throughout projects.
  • Developed project plans, identified risks, set objectives and monitored progress towards completion.

Technical/Service Delivery Manager

Telia
SWEDEN, Sweden
11.2021 - 07.2023
  • Reduced incidents by 25% for Vart Telia component
  • Pioneered recommendations for Telia to avoid fallouts in B2C, B2B channels and save 25 million SEK
  • Reduced cycle time by 60% through in-release automation.

Technical Delivery Manager

Openreach (BT)
UK, United Kingdom
01.2015 - 10.2021
  • Executed a seamless takeover of a customer-facing web gateway portal.
  • UI modernization and Simplification through AEM (1.2 million GBP)
  • 100% availability through architecture upliftment
  • 70% performance improvement in key functional modules
  • 40% Deployment time reduction in WLR Siebel
  • Automation assessment across OR Siebel, Portal, KCIM and WLR Siebel applications
  • Built KCIM application for Ethernet product from scratch to improve customer experience.
  • Delivered Siebel Upgrade release from IP2017 to IP2019

Pre-sales Techno-functional Consultant

Openreach (BT)
UK, United Kingdom
01.2015 - 10.2021
  • Demonstrated strategic leadership in pre-sales activities and secured multi-million GBP contracts-SABOR (IP20 Siebel Upgrade): 2.3 million GBP
  • Successfully orchestrated 7 Key transformations worth over 3.5 million GBP
  • 4 major RFP solutions delivered.
  • 3 Defence participations

Delivery & Release Manager

Openreach (BT)
UK, United Kingdom
03.2012 - 12.2014
  • Delivered crucial Siebel upgrades (IP14 &15)
  • 30% performance Improvement with product configurator issues and product rules
  • Delivered bug free critical releases to production.
  • 40% optimization around OR Siebel deployments
  • Delivered Siebel Test Automation Tool (STAT)
  • Secured WLR Siebel Upgrade worth 1.8 million GBP

Transition Manager

Openreach (BT)
UK, United Kingdom
12.2011 - 02.2012
  • Secured the Deal with 1.5 million
  • Led and coordinated critical transitions with Tech M and BT followed with successful deliveries.
  • No critical P1 defects in Production post transition

Senior Project Manager

Openreach (BT)
UK, United Kingdom
04.2009 - 11.2011
  • Successfully Designed, Developed and Deployed LLU, ISDN NGA, Ethernet and SBS products
  • 35% Optimization in Regression cycle
  • 25% efficiencies in Order fallouts
  • Successfully migrated 20 million CPs from Legacy to WLR3 products

Project Manager

Openreach (BT)
UK, United Kingdom
09.2005 - 03.2009
  • Led the Transition of WLR Siebel from TCS
  • Delivered Critical EMP releases of WLR Siebel
  • Successfully Designed, Developed, Tested and delivered LLU, ISDN and PSTN (WLR3) products
  • Led complex designs in Openreach Siebel L2C & T2R functionalities for all EMP releases.

Education

Master’s -

Computer Applications
S A Engg Colleged
01.2004

Skills

  • Prince2 Practitioner
  • PSM I
  • ITIL
  • DevOps framework
  • Agile methodology
  • Siebel CRM
  • Project management
  • Risk management
  • Program coordination
  • Process optimization
  • Client relations
  • Project planning
  • Decision-making
  • Customer relationship management
  • Stakeholder management
  • Agile methodologies

Experience Achievement Summary

  • E2E Test Program Manager, Siebel upgrade, BSS, Digital, Kenan Upgrade, R/W-BRM, TPG, Sydney, Australia
  • Technical/Service delivery manager, B2C applications, Telia, SWEDEN
  • Technical delivery manager, Web gateway, CRM, Fulfilment and Discounting applications, Openreach (BT), UK
  • Pre-sales techno-functional consultant, Openreach (BT), UK
  • Delivery & Release Manager, OR Siebel, WLR Siebel, Openreach (BT), UK
  • Transition Manager, OR Siebel, WLR Siebel, Openreach (BT), UK
  • Senior Project Manager, OR Siebel, WLR Siebel, Openreach (BT), UK
  • Project Manager, OR Siebel, WLR Siebel, Openreach (BT), UK

Expertise Roles

  • Technical Delivery Manager
  • Program Manager
  • Sr. Project Manager
  • Transition Manager
  • Service Delivery Manager
  • Domain Consultant
  • Pre-sales Consultant
  • Design Lead
  • Automation Consultant

Skillset Certification

  • Prince2 Practitioner
  • PSM I
  • ITIL
  • DevOps framework
  • Agile methodology
  • Siebel CRM

Industry Certifications

19, 3

Professional Experience Summary

Results-driven Sr.Technical Delivery Manager with a proven track record of successfully overseeing and executing complex technical projects. Adept at translating business objectives into actionable plans, leading cross-functional teams, and ensuring timely delivery within budget constraints. Possessing strong pre-sales experience, offering technical insights, and crafting solutions. Known for fostering collaborative environments and implementing best practices to optimize project efficiency and client satisfaction.

Personal Qualifications

Master’s in computer applications, 04

Timeline

Senior Project Manager

News Corp Australia
01.2025 - Current

Program Manager

TPG
08.2023 - 01.2025

Technical/Service Delivery Manager

Telia
11.2021 - 07.2023

Technical Delivery Manager

Openreach (BT)
01.2015 - 10.2021

Pre-sales Techno-functional Consultant

Openreach (BT)
01.2015 - 10.2021

Delivery & Release Manager

Openreach (BT)
03.2012 - 12.2014

Transition Manager

Openreach (BT)
12.2011 - 02.2012

Senior Project Manager

Openreach (BT)
04.2009 - 11.2011

Project Manager

Openreach (BT)
09.2005 - 03.2009

Master’s -

Computer Applications
Lokesh Katam