Lokesh Katam
Sydney,NSW
Summary
Dynamic Senior Project Manager with a proven track record at News Corp Australia, excelling in project planning and stakeholder management. Achieved a 25% reduction in incidents through strategic risk management and process optimization. Adept in Agile methodologies and committed to delivering exceptional client relations and project outcomes.
Overview
20
20
years of professional experience
Work History
Senior Project Manager
News Corp Australia
01.2025 - Current
- Analyzing Methode consolidation changes, identifying compatibility issues, developing consolidation strategies, implementing technical enhancements, testing, and ensuring a smooth consolidation to Methode without any e2e user experience changes.
- Managed stakeholder communications to align project expectations and requirements.
- Led project teams to ensure timely delivery of broadband infrastructure.
- Developed project plans outlining scope, timeline, and resource allocation.
- Implemented risk management strategies to identify and mitigate potential issues.
- Delivered high level of service to clients to extend relationship and encourage further projects.
- Monitored progress of projects against established timelines and budgets.
- Created detailed reports on project status, issues, risks and opportunities.
Program Manager
TPG
Sydney, Australia
08.2023 - 01.2025
- Siebel upgrade, BSS, Digital, Kenan Upgrade, R/W-BRM
- IT architecture transformation program (Program Imagine) for Consumer, Enterprise, Government, and Wholesale (EGW) platforms.
- Core BSS capability consolidation for both Consumer and EGW to support a single view of the customer, and to converge the offerings across the brands.
- Customer experience enhancement through digital channels revamp and strategic platforms upliftment
- Led cross-functional teams to deliver project milestones on time.
- Coordinated project schedules and resources for multiple initiatives.
- Managed stakeholder communication to ensure alignment on project goals.
- Analyzed risks and implemented mitigation strategies throughout projects.
- Developed project plans, identified risks, set objectives and monitored progress towards completion.
Technical/Service Delivery Manager
Telia
SWEDEN, Sweden
11.2021 - 07.2023
- Reduced incidents by 25% for Vart Telia component
- Pioneered recommendations for Telia to avoid fallouts in B2C, B2B channels and save 25 million SEK
- Reduced cycle time by 60% through in-release automation.
Technical Delivery Manager
Openreach (BT)
UK, United Kingdom
01.2015 - 10.2021
- Executed a seamless takeover of a customer-facing web gateway portal.
- UI modernization and Simplification through AEM (1.2 million GBP)
- 100% availability through architecture upliftment
- 70% performance improvement in key functional modules
- 40% Deployment time reduction in WLR Siebel
- Automation assessment across OR Siebel, Portal, KCIM and WLR Siebel applications
- Built KCIM application for Ethernet product from scratch to improve customer experience.
- Delivered Siebel Upgrade release from IP2017 to IP2019
Pre-sales Techno-functional Consultant
Openreach (BT)
UK, United Kingdom
01.2015 - 10.2021
- Demonstrated strategic leadership in pre-sales activities and secured multi-million GBP contracts-SABOR (IP20 Siebel Upgrade): 2.3 million GBP
- Successfully orchestrated 7 Key transformations worth over 3.5 million GBP
- 4 major RFP solutions delivered.
- 3 Defence participations
Delivery & Release Manager
Openreach (BT)
UK, United Kingdom
03.2012 - 12.2014
- Delivered crucial Siebel upgrades (IP14 &15)
- 30% performance Improvement with product configurator issues and product rules
- Delivered bug free critical releases to production.
- 40% optimization around OR Siebel deployments
- Delivered Siebel Test Automation Tool (STAT)
- Secured WLR Siebel Upgrade worth 1.8 million GBP
Transition Manager
Openreach (BT)
UK, United Kingdom
12.2011 - 02.2012
- Secured the Deal with 1.5 million
- Led and coordinated critical transitions with Tech M and BT followed with successful deliveries.
- No critical P1 defects in Production post transition
Senior Project Manager
Openreach (BT)
UK, United Kingdom
04.2009 - 11.2011
- Successfully Designed, Developed and Deployed LLU, ISDN NGA, Ethernet and SBS products
- 35% Optimization in Regression cycle
- 25% efficiencies in Order fallouts
- Successfully migrated 20 million CPs from Legacy to WLR3 products
Project Manager
Openreach (BT)
UK, United Kingdom
09.2005 - 03.2009
- Led the Transition of WLR Siebel from TCS
- Delivered Critical EMP releases of WLR Siebel
- Successfully Designed, Developed, Tested and delivered LLU, ISDN and PSTN (WLR3) products
- Led complex designs in Openreach Siebel L2C & T2R functionalities for all EMP releases.
Education
Master’s -
Computer Applications
S A Engg Colleged01.2004
Skills
- Prince2 Practitioner
- PSM I
- ITIL
- DevOps framework
- Agile methodology
- Siebel CRM
- Project management
- Risk management
- Program coordination
- Process optimization
- Client relations
- Project planning
- Decision-making
- Customer relationship management
- Stakeholder management
- Agile methodologies
Experience Achievement Summary
- E2E Test Program Manager, Siebel upgrade, BSS, Digital, Kenan Upgrade, R/W-BRM, TPG, Sydney, Australia
- Technical/Service delivery manager, B2C applications, Telia, SWEDEN
- Technical delivery manager, Web gateway, CRM, Fulfilment and Discounting applications, Openreach (BT), UK
- Pre-sales techno-functional consultant, Openreach (BT), UK
- Delivery & Release Manager, OR Siebel, WLR Siebel, Openreach (BT), UK
- Transition Manager, OR Siebel, WLR Siebel, Openreach (BT), UK
- Senior Project Manager, OR Siebel, WLR Siebel, Openreach (BT), UK
- Project Manager, OR Siebel, WLR Siebel, Openreach (BT), UK
Expertise Roles
- Technical Delivery Manager
- Program Manager
- Sr. Project Manager
- Transition Manager
- Service Delivery Manager
- Domain Consultant
- Pre-sales Consultant
- Design Lead
- Automation Consultant
Skillset Certification
- Prince2 Practitioner
- PSM I
- ITIL
- DevOps framework
- Agile methodology
- Siebel CRM
Industry Certifications
19, 3
Professional Experience Summary
Results-driven Sr.Technical Delivery Manager with a proven track record of successfully overseeing and executing complex technical projects. Adept at translating business objectives into actionable plans, leading cross-functional teams, and ensuring timely delivery within budget constraints. Possessing strong pre-sales experience, offering technical insights, and crafting solutions. Known for fostering collaborative environments and implementing best practices to optimize project efficiency and client satisfaction.
Personal Qualifications
Master’s in computer applications, 04
Timeline
Senior Project Manager
News Corp Australia
01.2025 - Current
Program Manager
TPG
08.2023 - 01.2025
Technical/Service Delivery Manager
Telia
11.2021 - 07.2023
Technical Delivery Manager
Openreach (BT)
01.2015 - 10.2021
Pre-sales Techno-functional Consultant
Openreach (BT)
01.2015 - 10.2021
Delivery & Release Manager
Openreach (BT)
03.2012 - 12.2014
Transition Manager
Openreach (BT)
12.2011 - 02.2012
Senior Project Manager
Openreach (BT)
04.2009 - 11.2011
Project Manager
Openreach (BT)
09.2005 - 03.2009
Master’s -
Computer Applications