LOKESH SHODE
Adelaide,SA
Summary
A highly motivated and customer-focused professional with strong experience in fast-paced service environments. Demonstrated expertise in customer service, effective communication, and upselling techniques while maintaining a positive and professional attitude. Skilled in multitasking and managing operational tasks, including handling transactions, monitoring inventory, coordinating team efforts, and ensuring smooth site operations. Recognized for attention to detail, reliability, and ability to work independently, thriving in dynamic settings and consistently delivering high standards of service. Eager to contribute to the hospitality industry and grow within a team-focused environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Console Operator
Liberty Petrol Pump
09.2025 - 11.2025
- Operated front console terminals efficiently, managing customer transactions, fuel authorisations and resolving issues with a high service standard.
- Oversaw loading and unloading processes, ensuring accurate stock movement, safe handling procedures, and timely documentation of all deliveries.
- Monitored cold room inventory, updated stock levels, and communicated discrepancies promptly to maintain smooth store operations.
- Reported daily operational concerns, incidents and performance updates to the manager, ensuring clear communication and compliance with site procedures.
- Performed routine cleaning tasks including sweeping, wiping, dusting and maintaining workplace hygiene in accordance with safety requirements.
- Supported overall site operations by coordinating tasks, managing customer flow, and assisting team members during peak periods.
SEO Executive
Schbang
11.2023 - 06.2025
- Led SEO projects across luxury, BFSI, FMCG, and hardware industries; improved organic traffic by up to 45% for multiple clients.
- Managed SEO portfolios for brands including Ethos Watches, StockGro, Mewaz, Vetrotech, delivering measurable improvements in search rankings.
- Drove client acquisition efforts, onboarding Armaf Perfumes, StockGro, Vetrotech, and Onetab, while contributing to pitches for Celio, Kalpataru Construction, and Aditya Birla Fashion.
- Designed keyword and content strategies, enhancing engagement and indexing efficiency.
- Conducted in-depth competitor analysis to identify backlink gaps and emerging trends, strengthening clients’ digital presence.
Social Media Marketer
The 4P Solutions
07.2022 - 10.2023
- Managed 21+ brand portfolios in one year, spanning B2B and B2C sectors including logistics, automotive, and finance.
- Created and managed company pages across social platforms to increase brand visibility and exposure.
- Planned and executed content strategies to align with brand tone, increasing engagement and follower growth by 30–40%.
- Conducted competitor benchmarking and trend analysis to optimise campaign performance.
- Generated performance reports, providing insights to improve ROI and inform future strategies.
Education
Bachelor’s - Computer Science
Ashoka Business School of Computer and Business
Nashik, India01.2020
High School - undefined
St.Xavier High School
Nashik, India01.2015
Skills
- SEO & Analytics: On-page SEO, Off-page SEO, Keyword Research, Competitor Analysis, Google Analytics 4 (GA4), Google Search Console, SEMRush, Ahrefs, Keyword Planner
- Content & Social Media: Campaign Strategy, Social Media Management (LinkedIn, Instagram, Facebook), Content Planning, Engagement Optimisation
- Business Development: Client Acquisition, Pitch Decks, Market Research, Partnership Development
- Soft Skills: Strategic Thinking, Problem-Solving, Communication, Adaptability
Certification
Google Digital Marketing Fundamentals – Beginner (2021)
Languages
English
Full Professional
Hindi
Native or Bilingual
Marathi
Limited Working
HOBBIES
Music, Outdoor Activities, Exploring New Trends, Photography
Timeline
Console Operator
Liberty Petrol Pump
09.2025 - 11.2025
SEO Executive
Schbang
11.2023 - 06.2025
Social Media Marketer
The 4P Solutions
07.2022 - 10.2023
High School - undefined
St.Xavier High School
Bachelor’s - Computer Science
Ashoka Business School of Computer and Business