Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Customer Service: Demonstrated ability to provide exceptional customer service by actively listening to customer needs, addressing inquiries, and resolving issues promptly and courteously
Communication: Strong verbal and written communication skills, ensuring clear and effective interaction with both customers and team members
Time Management: Proven ability to multitask efficiently in a fast-paced environment while maintaining attention to detail and accuracy
Cash Handling: Familiarity with cash register operations, handling payments, providing change, and ensuring cash register accuracy
Teamwork: Collaborative team player who works well with colleagues to achieve common goals and maintain a positive work environment
Adaptability: Ability to quickly learn and adapt to new tasks, procedures, and responsibilities