Summary
Overview
Work History
Skills
Languages
Timeline
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Lola Dertilis

Werribee,VIC

Summary

Proven team leader with extensive experience at KFC, excelling in customer engagement and efficient food preparation. Demonstrated ability to enhance team performance and customer satisfaction through effective problem-solving and collaboration. Skilled in cash handling and safety awareness, contributing to a significant increase in sales and service quality.

Overview

2
2
years of professional experience

Work History

Crew Member

KFC
02.2022 - 08.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • trained new crew members

Team Member

Kmart
02.2023 - 10.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Cash Handling
  • Clear Communication

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
montenegrin
Native or Bilingual

Timeline

Team Member

Kmart
02.2023 - 10.2023

Crew Member

KFC
02.2022 - 08.2024

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Lola Dertilis