Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

LOLA GITTUS

Highett,Australia

Summary

I am a dedicated and hardworking individual who thrives in fast-paced, high-pressure environments. My strong communication skills and genuine ability to listen enable me to understand the needs of others and respond effectively, ensuring a positive experience for both customers and colleagues. I take pride in my leadership and organisational abilities, which I’ve developed through years of experience managing teams, coordinating events, and working in customer-facing roles. I am confident working both independently and as part of a team, and I always aim to bring energy, reliability, and care to everything I do. I value personal and professional development, and am always eager to learn new skills, take on new challenges, and contribute meaningfully to any team or workplace.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Bar Supervisor

Black Rock Yacht Club
Black Rock, VIC
12.2023 - Current
  • Promoted to Bar Supervisor in January 2025 to manage all bar operations and lead a team of casual and part-time staff.
  • Plan and oversee club functions, member events, and private bookings, ensuring smooth delivery and high guest satisfaction.
  • Responsible for training new staff, managing rosters, stock control, and end-of-day cash reconciliation.
  • Provide high-level service to a loyal member base, and visiting guests, supporting a warm and welcoming club culture.

Acting Manager / Senior Barista

Stevie
Sandringham, VIC
11.2021 - Current
  • Regularly take on acting manager duties, including end of day reporting, banking, and supervising junior staff.
  • Serve as the lead barista during peak hours, maintaining quality and speed in a busy local café environment.
  • Manage customer issues, deliveries, and ensure efficient floor and counter service.
  • Build rapport with regular customers, and support new staff development through mentoring and training.

Event and Catering Assistant

Salute Catering
Melbourne, VIC
01.2019 - Current
  • Serve food and drinks at large-scale corporate and sports events, including those hosted by the Melbourne Cricket Club.
  • Operate school tuckshops, coordinating food prep and sales, with a focus on safety and efficiency.
  • Responsible for setting up and packing down event spaces, ensuring adherence to client expectations.
  • Support kitchen staff with food handling, hygiene compliance, and replenishing supplies.

Babysitter (Casual)

Highett, VIC
10.2018 - Current
  • Provide safe, reliable childcare for local families, often with short notice.
  • Engage children with creative play, homework support, and meal preparation.
  • Trusted by multiple families for ongoing care, fostering strong relationships with parents and children.

Gymnastics Coach

Highett Youth Club
Highett, VIC
12.2019 - 12.2022
  • Delivered gymnastics training to children aged 5-16 in a structured, fun, learning environment.
  • Developed and implemented lesson plans that supported physical development and confidence.
  • Communicated regularly with parents about progress and student goals.

Education

Bachelor of Psychology and Criminology -

Royal Melbourne Institute of Technology (RMIT)
Melbourne, VIC
11-2025

Victorian Certificate of Education -

Star of The Sea College
Brighton, VIC
01.2021

Skills

  • Event planning and coordination
  • Staff supervision and leadership
  • Time management and multitasking
  • Cash handling and stock control
  • Verbal and written communication
  • Critical thinking
  • Team collaboration
  • High-volume service professionalism
  • Attention to detail
  • Data analysis
  • Conflict resolution

Certification

  • Responsible Service of Alcohol, 16/11/2021, 01/11/25
  • Use Hygienic Practices for Food Safety, 01/01/23
  • Food Handling Skill Set, 01/01/23
  • Provide Cardiopulmonary Resuscitation (HLTAID009), 01/01/21, 01/01/19
  • Provide First Aid (HLTAID003), 01/01/19
  • Working With Children Check, 01/01/21
  • Safe@Work OHS Module, 01/01/18
  • COVID Safe Sport Coaches and Officials Course

References

References available upon request.

Timeline

Bar Supervisor

Black Rock Yacht Club
12.2023 - Current

Acting Manager / Senior Barista

Stevie
11.2021 - Current

Gymnastics Coach

Highett Youth Club
12.2019 - 12.2022

Event and Catering Assistant

Salute Catering
01.2019 - Current

Babysitter (Casual)

10.2018 - Current

Bachelor of Psychology and Criminology -

Royal Melbourne Institute of Technology (RMIT)

Victorian Certificate of Education -

Star of The Sea College
LOLA GITTUS