Lola Neave
Melbourne,VIC
Summary
Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs. Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals.
Overview
7
7
years of professional experience
Work History
Summer Camp Counsellor
Camp Sun N Fun
2023.06 - 2023.08
- Worked with children of varying age, interest, skill and developmental levels.
- Led groups of children safely through variety of camp activities.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
- Developed age-appropriate arts and crafts activities to encourage campers' artistic skills development and creative expression.
- Implemented recreational activities to promote campers' physical health and encourage teamwork skills development.
- Worked with children of varying age, interest, skill, and developmental levels.
- Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
McDonald's
McDonald's Australia
2020.12 - 2023.06
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Took orders, prepared meals and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Outpaced other team members by tirelessly finding productive work during customer lull times and trained 20 less-experienced crew members.
Youth Leader Volunteer
Beautiful Minds
2017.01 - 2019.12
- Demonstrated positive social skills to build healthy relationships.
- Provided guidance and support to participants to promote memorable experiences.
- Coordinated team-building group activities to promote socialization.
- Provided positive role modelling for youngsters through dress and personal behavior.
- Participated in session wrap up to provide feedback for continuous improvement of program.
- Provided positive role modeling for youngsters through dress and personal behavior.
- Maintained confidentiality of children and medical conditions or issues.
- Coordinated activities providing safety requirements for participation.
Education
High School Diploma -
Swinburne Senior Secondary College
North Melbourne12.2023
Skills
- Excellent Communication
- Organization and Time Management
- Problem-Solving
- Good Telephone Etiquette
- Teamwork and Collaboration
- Decision-Making
- Multitasking Abilities
- Planning and Coordination
- Attention to Detail
- PPE Compliance
- Active Listening
- Written Communication
- Child and adolescent mentoring
- Camper support and assistance
- Child Supervision
Timeline
Summer Camp Counsellor
Camp Sun N Fun
2023.06 - 2023.08
McDonald's
McDonald's Australia
2020.12 - 2023.06
Youth Leader Volunteer
Beautiful Minds
2017.01 - 2019.12
High School Diploma -
Swinburne Senior Secondary College
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