Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Lolita Baker

Senior House Keeping
highland park,QLD

Summary

Australian Pass Port holder.

Dedicated 11+ years as a Senior Housekeeping Room Attendant with AHS Hospitality, recognized for enhancing guest satisfaction through meticulous cleaning and maintenance. Proficient in chemical safety and sanitation procedures, I excel in training staff and ensuring operational efficiency. My strong customer service skills foster positive guest relations, contributing to a welcoming environment.

I ensures high standards in all tasks are met, emphasizing teamwork and adaptability to meet changing needs. Skilled in time management, attention to detail, and customer service. Known for reliability and strong commitment to achieving results.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Housekeeping Room Attendant

AHS Hospitality
03.2014 - 10.2025
  • Maintained cleanliness and sanitation standards in guest rooms and common areas.
  • Inspected rooms for maintenance issues, ensuring prompt reporting to management.
  • Organized and restocked cleaning supplies to enhance operational efficiency.
  • Trained new staff on proper cleaning techniques and safety protocols.

Education

No Degree -

Calbayog Public School
Philippinnes

Skills

  • Customer service
  • Vacuuming and sweeping
  • Dusting furniture
  • Customer service-focused
  • Mopping floors
  • Waste disposal
  • Chemical handling
  • Maintenance coordination
  • Cleaning techniques
  • Bathroom maintenance
  • Folding clean laundry
  • Vacuuming carpets
  • Window cleaning
  • Laundry expertise
  • Stain removal
  • Dusting surfaces
  • Window washing
  • Carpet cleaning
  • Upholstery cleaning
  • Energy conservation
  • Floor care techniques
  • Chemical safety knowledge
  • Health and safety
  • Restocking supplies
  • Cart management
  • Mini-bar replenishment
  • Hospitality standards knowledge
  • Polishing surfaces
  • Mopping and buffing floors
  • Linen replacement
  • Turndown service
  • Housekeeping
  • Multitasking and prioritizing
  • Guest service and support
  • Team support and collaboration
  • Guest request response
  • Health and safety compliance
  • Deep cleaning protocols
  • Multitasking
  • Room maintenance scheduling
  • Vacuuming
  • Restroom servicing
  • Multitasking Abilities
  • Relationship building
  • Customer inquiry and response
  • COVID-19 safety procedures
  • Attention to detail
  • Quality control guidelines
  • Staff training
  • Safe chemical handling
  • Window blind dusting
  • Trash collection and disposal
  • Supply replenishment

Accomplishments

  • Cleaned an average of 21 check out rooms per day and average of 10 service rooms in extremely busy conference days and up to 15 family rooms in a day.,
  • .Achieved these results by completing them with accuracy and efficiency.

Certification

AHS Assure 22 step Training Manual.

  • 10 years long service certificate.
  • Certified Senior House Keeping AHS - 11+ years.

Languages

English

Timeline

Housekeeping Room Attendant

AHS Hospitality
03.2014 - 10.2025

No Degree -

Calbayog Public School
Lolita BakerSenior House Keeping