Lolita Baker
Senior House Keeping
highland park,QLD
Summary
Australian Pass Port holder.
Dedicated 11+ years as a Senior Housekeeping Room Attendant with AHS Hospitality, recognized for enhancing guest satisfaction through meticulous cleaning and maintenance. Proficient in chemical safety and sanitation procedures, I excel in training staff and ensuring operational efficiency. My strong customer service skills foster positive guest relations, contributing to a welcoming environment.
I ensures high standards in all tasks are met, emphasizing teamwork and adaptability to meet changing needs. Skilled in time management, attention to detail, and customer service. Known for reliability and strong commitment to achieving results.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Housekeeping Room Attendant
AHS Hospitality
03.2014 - 10.2025
- Maintained cleanliness and sanitation standards in guest rooms and common areas.
- Inspected rooms for maintenance issues, ensuring prompt reporting to management.
- Organized and restocked cleaning supplies to enhance operational efficiency.
- Trained new staff on proper cleaning techniques and safety protocols.
Education
No Degree -
Calbayog Public School
PhilippinnesSkills
- Customer service
- Vacuuming and sweeping
- Dusting furniture
- Customer service-focused
- Mopping floors
- Waste disposal
- Chemical handling
- Maintenance coordination
- Cleaning techniques
- Bathroom maintenance
- Folding clean laundry
- Vacuuming carpets
- Window cleaning
- Laundry expertise
- Stain removal
- Dusting surfaces
- Window washing
- Carpet cleaning
- Upholstery cleaning
- Energy conservation
- Floor care techniques
- Chemical safety knowledge
- Health and safety
- Restocking supplies
- Cart management
- Mini-bar replenishment
- Hospitality standards knowledge
- Polishing surfaces
- Mopping and buffing floors
- Linen replacement
- Turndown service
- Housekeeping
- Multitasking and prioritizing
- Guest service and support
- Team support and collaboration
- Guest request response
- Health and safety compliance
- Deep cleaning protocols
- Multitasking
- Room maintenance scheduling
- Vacuuming
- Restroom servicing
- Multitasking Abilities
- Relationship building
- Customer inquiry and response
- COVID-19 safety procedures
- Attention to detail
- Quality control guidelines
- Staff training
- Safe chemical handling
- Window blind dusting
- Trash collection and disposal
- Supply replenishment
Accomplishments
- Cleaned an average of 21 check out rooms per day and average of 10 service rooms in extremely busy conference days and up to 15 family rooms in a day.,
- .Achieved these results by completing them with accuracy and efficiency.
Certification
AHS Assure 22 step Training Manual.
- 10 years long service certificate.
- Certified Senior House Keeping AHS - 11+ years.
Languages
English
Timeline
Housekeeping Room Attendant
AHS Hospitality
03.2014 - 10.2025
No Degree -
Calbayog Public School