Lona Jessen
Truganina,VIC
Summary
Dynamic and adaptable professional with a proven track record at Mien Cafe an De Küst, showcasing exceptional customer service and strong multitasking abilities. Excelled in fostering cultural exchanges and building lasting relationships as an Au Pair, underpinned by organized, patient, and understanding demeanor. Achieved seamless team collaboration and upheld cleanliness standards, demonstrating both hard and soft skills without relying on numerical achievements.
Overview
4
4
years of professional experience
Work History
Au Pair
Arrow Family
08.2023 - 05.2024
- Enhanced cultural exchange experiences by sharing customs, traditions and native language with host family members.
- Collaborated closely with parents to establish consistent routines expectations promoting stability security for their children.
- Developed strong bonds with host family members resulting in lasting relationships beyond contract term.
- Assisted with housework such as laundry and cooking.
- Supported my host family in their everyday life.
All Rounder Waitress
Mien Cafe an De Küst
08.2020 - 06.2023
- Handling high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment.
- Making coffee at barista level.
- Used cash registers and credit card machines to cash out customers.
Education
High School Diploma -
FPS Niebuell
Niebuell, Germany07.2023
Skills
- Organized, patience and understanding
- Safety awareness
- Team Collaboration
- Cleanliness standards
- Happy and friendly with coworkers and guests
- Strong multitasking
- Exceptional customer service
Languages
German
Native or Bilingual
English
Full Professional
Danish
Limited Working
Latin
Professional Working
Timeline
Au Pair
Arrow Family
08.2023 - 05.2024
All Rounder Waitress
Mien Cafe an De Küst
08.2020 - 06.2023
High School Diploma -
FPS Niebuell
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