Earnest individual with experience in the social work field providing support to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Case Manager's Assistant
Reynella East College FLO
08.2023 - Current
Work with FLO students, providing intake, assessment, and brief interviews.
Conduct needs assessments, identify barriers, and create tailored support plans.
Identify clients’ short-term and long-term goals, interests, and strengths.
Provide referrals; Facilitate communication between clients and other service providers.
Develop and maintain relationships with community organizations and agencies.
Conduct regular progress assessments and intervention plans.
Update case files with detailed case notes and referrals.
Childcare Assistant Volunteer
Goodstart Early Learning
02.2023 - 07.2023
Supervised free play and other activities to keep children safe.
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent the spreading of germs.
Support children's emotional and social development, encouraging understanding of others and positive self-concepts.
Helped with the creation of age-appropriate activities to keep children positively engaged.
Working cooperatively with the teaching team, administration staff, and other co-workers
Marketing Director
Alibaba Group
08.2013 - 02.2022
Built strong relationships with industry influencers.
Planned and executed events and marketing programs to increase qualified leads.
Created innovative strategies to drive customer engagement.
Team building
Education
Master -
Flinders University
Bachelor -
Shenyang Sports University
Skills
Case Management
Report Generation
Relationship Building
Collaboration and Teamwork
Client Assistance Referrals
Client Needs Assessments
Client Records Maintain
Statistical and Data Analysis
Behavioural Intervention
Certification
SAFE ENVIRONMENT TRAINING
First Aid & CPR Training
Mental Health First Aid Training
Restorative Training
Trauma Training
NDIS Worker Orientation Completion Certificate
New Worker NDIS Induction Module Completion Certificate
Supporting Effective Communication Module Completion Certificate
Supporting Safe and Enjoyable Meals Certificate of Completion