Long Tran
Adelaide,South Australia
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
2
2
years of professional experience
Work History
Waiter
Pacific Hotel
04.2022 - 06.2022
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
Volunteer
Golden Apple Vietnam
08.2020 - 04.2021
- Assisted with special events or programs.
- Maintained clean, neat and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun and smooth-running events by helping with organization and planning.
Education
Bachelor of Science - Computer Science
University of Adelaide
Adelaide, SA08.2025
Skills
- Order Accuracy
- Check Payment Processing
- Dining Customer Service
- Cash Handling
- Advanced English Proficiency
- Teamwork
- Time Management
Additional Information
Available Working Days:
- Monday: 9AM to 1OPM
- Tuesday: 9AM to 10PM
- Wednesday: 4PM to 10PM
- Thursday: 9AM to 1OPM
- Friday: 9AM to 1OPM
- Saturday: 9AM to 1OPM
- Sunday: 9AM to 1OPM
Languages
Vietnamese
Native or Bilingual
Timeline
Waiter
Pacific Hotel
04.2022 - 06.2022
Volunteer
Golden Apple Vietnam
08.2020 - 04.2021
Bachelor of Science - Computer Science
University of Adelaide
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