Long Phung Hiep Le
Brisbane,QLD
Summary
Technical architect specializing in Salesforce cloud architecture and ERP management. Demonstrated success in delivering scalable, reliable solutions that improve system performance and reduce costs.
Overview
13
13
years of professional experience
Work History
Developer & Technical Architect
Cross Cloud Partners Pty Ltd
Sydney, NSW
09.2019 - Current
- Designed scalable cloud architectures to enhance system performance and reliability.
- Implement and consultation on the Certinia PSA projects regarding
Professional Services and Project Management, Revenue
Management with cutting-edge Configure-Price-Quote solution,
Service Estimator, and Financial Management solution. - Project creation and management: resources, rate cards, work
calendar, region-practice-group, timesheet and billing
management, project revenue recognition - Integration to incumbent enterprise resource planning & HR
systems - Revenue management, product configuration & CPQ with
Salesforce Revenue Cloud - Building the solution for journal aggregation as a custom solution for organisation financial
records and integration of Sage Intact and Salesforce - non-profit customer - Building the volunteers and care givers portal with complex user creation and course registration in Experience Cloud for a non-profit customer
ERP Manager
i3 International Inc
Toronto, Canada
01.2013 - 09.2019
- Sage MAS ERP (formerly Sage MAS 500) system administration,
customisation and development to provide cross departmental i3
professional staff the most effective way and cost efficient to
manage and grow the whole business. - Acumatica ERP Cloud
transitioning, development and customisation. In house ERP and P 3
system design, architect and development. - Quoting Processing
- Sales Orders Processing
- Order Fulfillment Orchestration
- Inventory Management
- Work Orders Status Management
- Pick, Pack & Ship
- Accounting: Account Receivables, Account Payables, Cash Management, Bank Reconciliation, Fiscal Periods and FY Closure
- RMA Warranty & Maintenance Support
- Reports and Dashboard
Education
Bachelor of Science - Information Technology
Hoa Sen University
Ho Chi Minh City10-2010
Skills
- Salesforce architecture and design
- Agentforce specialization
- Salesforce clouds implementation
- Salesforce development and customization
- Flow automation
- ERP administration
- Cloud architecture
- Revenue management
- Project management
- Salesforce analytics and business intelligence
- Business process optimization
Timeline
Developer & Technical Architect
Cross Cloud Partners Pty Ltd
09.2019 - Current
ERP Manager
i3 International Inc
01.2013 - 09.2019
Bachelor of Science - Information Technology
Hoa Sen University