Caring Social Worker offering case management expertise with proven competence to quickly build trust and rapport with clients from diverse cultures. Highly adept at case planning and diagnosis management. Committed to achieving high-quality, cost-effective care for clients and families.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Social Worker
Haven of Hope Christian Service
Hong Kong
01.2020 - 12.2023
Conducted assessments of client needs, strengths, and resources to develop treatment plans.
Provided supportive counseling services for clients.
Collaborated with family members to provide comprehensive support services to clients.
Referred patients to community resources for child protective services and assistance for people with developmental disabilities.
Worked collaboratively with other professionals such as speech therapist, physio therapist, occupational therapist, and child-care worker to coordinate care for clients.
Attended team meetings and provided feedback on case updates and treatment recommendations.
Maintained accurate records of client progress and interactions according to agency standards.
Part-time Career Counselor
Dialogue in the Dark
Hong Kong
09.2018 - 08.2019
Assisted disable individuals making career-related decisions by conducting assessments to measure skills, abilities and interests.
Maintained up-to-date knowledge of current labor market trends and relevant educational opportunities.
Consulted with clients to build effective search strategies for desired jobs.
Developed individualized action plans for clients seeking employment or transitioning into new careers.
Part-time Hotline Worker
Suicidal Prevention Services
Hong Kong
05.2018 - 07.2019
Assessed safety risks for clients.
Provided quality hotline service to clients with suicidal ideation.
Communicated regularly with supervisors.
Maintained accurate records of each call.
Project Officer
Hong Kong Single Parents Association
Hong Kong
09.2016 - 10.2017
Conducted assessments with clients in order to determine appropriate interventions.
Developed treatment plans to address client needs.
Provided individual and group counseling sessions for clients.
Implemented therapeutic techniques such as solution-focused therapy, and narrative therapy into practice.
Assisted clients in developing healthy coping skills that could be used during times of stress or difficulty.
Maintained accurate and up-to-date records of client progress and treatment plans.
Education
Master of Arts - Social Work
City University of Hong Kong
Hong Kong
10-2019
Master of Arts - Youth Counselling
Hong Kong Baptist University
Hong Kong
10-2016
Bachelor of Arts - Applied Social Science (Social Policy)
Sheffield Hallam University
Hong Kong
10-2015
Skills
Relationship Building
Client Needs Assessment
Individual Counseling and Therapeutic Services
Multidisciplinary Team Collaboration
Problem Resolution
Analytical Thinking
Administrative Support and Coordination
MS Office
Languages
Chinese (Cantonese)
Native/ Bilingual
Chinese (Mandarin)
Native/ Bilingual
English
Professional
Certification
Registered social worker in Hong Kong Social Workers Registration Board
Certificate in Bereavement Counseling for Caring Professionals
Timeline
Social Worker
Haven of Hope Christian Service
01.2020 - 12.2023
Part-time Career Counselor
Dialogue in the Dark
09.2018 - 08.2019
Part-time Hotline Worker
Suicidal Prevention Services
05.2018 - 07.2019
Project Officer
Hong Kong Single Parents Association
09.2016 - 10.2017
Master of Arts - Social Work
City University of Hong Kong
Master of Arts - Youth Counselling
Hong Kong Baptist University
Bachelor of Arts - Applied Social Science (Social Policy)
Sheffield Hallam University
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