Trudy Hean
Geelong,VIC
Summary
Dedicated professional with over 10 years of experience in childcare and personal care assistance. Expertise in medication administration and daily living support, committed to fostering safe, nurturing environments for children and clients. Dedicated childcare provider with strong skills in child supervision, meal preparation, and safety monitoring. Committed to fostering a nurturing environment and enhancing children's emotional and social development.
Overview
36
36
years of professional experience
1
1
Certification
Work History
babysitting
toni studd
geelong, vic
01.2016 - Current
- Completed day-to-day duties accurately and efficiently.
- Enhanced customer satisfaction by effectively resolving issues with friendly and knowledgeable service.
- Supervised children during playtime, ensuring safety and engagement.
- Prepared nutritious meals and snacks tailored to children's dietary needs.
- Organized educational activities that promoted learning and creativity.
- Communicated regularly with parents about children's progress and behavior.
- Coordinated daily schedules to balance engaging activities and routines for children's well-being.
- Maintained a clean and safe environment for children to play and learn.
- Fostered a nurturing atmosphere for development by providing consistent emotional support.
- Responsibly watched children while parents were out.
- Assisting with meals, snacks, and bedtime routines for the children.
- Completing light housekeeping tasks such as tidying up toys and books.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Monitored children's safety and well-being to prevent accidents and falls.
- Remaining alert at all times while caring for multiple children simultaneously.
- Enforced rules to teach good manners and maintain safe environment.
- Helped complete homework, school projects and chores.
- Encouraging healthy physical activity by taking walks together or playing games outside.
- Read stories and played alphabet games to promote early literacy.
- Administered medication according to parent instructions.
- Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
- Provided support in dressing children and changing diapers to maintain cleanliness.
- Taught children how to complete basic crafts such as paintings, drawings and decorations.
- Provided nurturing and appropriate environment for children of various ages.
House Cleaner
self employed
geelong, vic
01.2000 - Current
- Managed time effectively to complete tasks within client schedules.
- Maintained high standards of cleanliness and organization in homes.
- Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
- Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
- Swept, mopped, vacuumed and polished floors of all types.
- Cleansed kitchen appliances such as microwaves, stoves, dishwashers.
- Dusted furniture, window sills and other surfaces to remove dirt and cobwebs.
- Washed and dried dishes to maintain clean and orderly kitchen.
- Coordinated home cleaning schedule based on client availability and realistic time constraints.
- Used proper chemicals and cleaning materials to optimal dilution and cleaned specific surfaces followed client requests.
- Provided additional services upon request by customers such as laundry washing, folding, ironing or pet care.
- Operated in-house and portable vacuums to remove dust and debris from hardwood floors, carpets and upholstery.
- Laundered sheets and other bedding, made beds and fluffed pillows.
- Interacted pleasantly with clients and guests when performing daily duties.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Assisted in laundry services including washing, drying, and folding linens.
- Maintained clean floors throughout property by sweeping, scrubbing and waxing.
- Swept and damp-mopped private stairways and hallways.
Personal Care Assistant
prestigeinhomecare
geelong, vic
01.2012 - 07.2020
- Assisted clients with daily living activities and personal hygiene needs.
- Maintained a safe and clean environment for clients at all times.
- Supported clients in mobility and transportation to appointments or activities.
- Documented client progress and care provided in detailed records.
- Provided companionship and emotional support to enhance client well-being.
- Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
- Made beds, swept floors, and sanitized surfaces to support activities of daily living.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.
- Ensured safety of patients by monitoring environment and responding promptly to any emergency situations that may arise.
- Provided ongoing compassionate patient care for each client.
- Provided companionship to elderly and disabled clients in their homes or other residential facilities.
- Prepared meals according to dietary requirements and assisted in feeding when needed.
- Participated in recreational activities with clients such as reading books, playing cards or board games.
- Utilized adaptive equipment such as wheelchairs, walkers or canes as needed.
- Encouraged independence by helping clients develop self-care skills such as meal preparation or personal hygiene tasks.
- Reported any observed changes in mental status or physical condition to supervisor immediately.
- Accompanied clients to medical appointments and provided transportation services when necessary.
- Administered medication under supervision of a registered nurse or physician.
- Assisted with meal planning to meet nutritional plans.
- Laundered clothing and bedding to prevent infection.
- Planned and prepared nutritious meals and snacks to meet diabetic, low sodium, and high protein diets.
- Transported patients to medical, dental, and personal care appointments.
- Coordinated doctor appointments, exercise, recreation, and family visits to maintain schedule.
- Completed scheduled patient check-ins and progress reports for clients.
- Met with various caregivers to promote continuous professional development and implement quality treatment strategies.
- Researched community resources available for additional assistance or services if needed.
- Supported bathing, dressing and personal care needs.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Followed care plan and directions to administer medications.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Assisted clients with maintaining good personal hygiene.
- Helped clients get in and out of beds and wheelchairs.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Organized oral medications for clients following dosage and schedule requirements.
- Drove clients to doctors' appointments and social outings.
- bowel care
- catheter care
- stoma care
- hoisting
Personal Care Assistant
access unlimited
melbourne, vic
01.2012 - 03.2013
- Assisted clients with daily living activities and personal hygiene needs.
- Communicated effectively with healthcare professionals about client status and changes.
- Maintained a safe and clean environment for clients at all times.
- Supported clients in mobility and transportation to appointments or activities.
- Provided companionship and emotional support to enhance client well-being.
- Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
- Made beds, swept floors, and sanitized surfaces to support activities of daily living.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.
- Ensured safety of patients by monitoring environment and responding promptly to any emergency situations that may arise.
- Provided ongoing compassionate patient care for each client.
- Provided companionship to elderly and disabled clients in their homes or other residential facilities.
- Prepared meals according to dietary requirements and assisted in feeding when needed.
- Participated in recreational activities with clients such as reading books, playing cards or board games.
- Utilized adaptive equipment such as wheelchairs, walkers or canes as needed.
- Encouraged independence by helping clients develop self-care skills such as meal preparation or personal hygiene tasks.
- Accompanied clients to medical appointments and provided transportation services when necessary.
- Administered medication under supervision of a registered nurse or physician.
- Assisted with meal planning to meet nutritional plans.
- Laundered clothing and bedding to prevent infection.
- Planned and prepared nutritious meals and snacks to meet diabetic, low sodium, and high protein diets.
- Transported patients to medical, dental, and personal care appointments.
- Supported bathing, dressing and personal care needs.
- Followed safe lifting and transferring techniques to transport residents.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Assisted clients with maintaining good personal hygiene.
- Helped clients get in and out of beds and wheelchairs.
- Drove clients to doctors' appointments and social outings.
- Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
Personal Care Assistant
dassi
geelong, vic
01.2010 - 09.2012
- Assisted clients with daily living activities and personal hygiene needs.
- Supported clients in mobility and transportation to appointments or activities.
- Documented client progress and care provided in detailed records.
- Provided companionship and emotional support to enhance client well-being.
- Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Made beds, swept floors, and sanitized surfaces to support activities of daily living.
- Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.
- Provided emotional support to clients by listening attentively and engaging them in meaningful conversations.
- Provided ongoing compassionate patient care for each client.
- Provided companionship to elderly and disabled clients in their homes or other residential facilities.
- Prepared meals according to dietary requirements and assisted in feeding when needed.
- Utilized adaptive equipment such as wheelchairs, walkers or canes as needed.
- Encouraged independence by helping clients develop self-care skills such as meal preparation or personal hygiene tasks.
- Reported any observed changes in mental status or physical condition to supervisor immediately.
- Accompanied clients to medical appointments and provided transportation services when necessary.
- Administered medication under supervision of a registered nurse or physician.
- Assisted with meal planning to meet nutritional plans.
- Laundered clothing and bedding to prevent infection.
- Transported patients to medical, dental, and personal care appointments.
- Coordinated doctor appointments, exercise, recreation, and family visits to maintain schedule.
- Completed scheduled patient check-ins and progress reports for clients.
- Assisted physical therapists with exercises designed to increase strength, coordination, balance and flexibility.
- Maintained clean and well-organized environment for client happiness and safety.
- Supported bathing, dressing and personal care needs.
- Followed safe lifting and transferring techniques to transport residents.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Followed care plan and directions to administer medications.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Assisted clients with maintaining good personal hygiene.
- Helped clients get in and out of beds and wheelchairs.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Organized oral medications for clients following dosage and schedule requirements.
- Drove clients to doctors' appointments and social outings.
Personal Care Assistant
best of care
geelong, vic
03.2009 - 07.2011
- Assisted clients with daily living activities and personal hygiene needs.
- Maintained a safe and clean environment for clients at all times.
- Supported clients in mobility and transportation to appointments or activities.
- Provided companionship and emotional support to enhance client well-being.
- Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
- Made beds, swept floors, and sanitized surfaces to support activities of daily living.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.
- Provided emotional support to clients by listening attentively and engaging them in meaningful conversations.
- Provided ongoing compassionate patient care for each client.
- Provided companionship to elderly and disabled clients in their homes or other residential facilities.
- Prepared meals according to dietary requirements and assisted in feeding when needed.
- Participated in recreational activities with clients such as reading books, playing cards or board games.
- Utilized adaptive equipment such as wheelchairs, walkers or canes as needed.
- Encouraged independence by helping clients develop self-care skills such as meal preparation or personal hygiene tasks.
- Reported any observed changes in mental status or physical condition to supervisor immediately.
- Reported concerns to nurse supervisor to promote optimal care.
- Accompanied clients to medical appointments and provided transportation services when necessary.
- Administered medication under supervision of a registered nurse or physician.
- Assisted with meal planning to meet nutritional plans.
- Laundered clothing and bedding to prevent infection.
- Transported patients to medical, dental, and personal care appointments.
- Planned and prepared nutritious meals and snacks to meet diabetic, low sodium, and high protein diets.
- Coordinated doctor appointments, exercise, recreation, and family visits to maintain schedule.
- Met with various caregivers to promote continuous professional development and implement quality treatment strategies.
- Developed individual plans of care based on assessment findings and physician orders.
- Researched community resources available for additional assistance or services if needed.
- Supported bathing, dressing and personal care needs.
- Followed safe lifting and transferring techniques to transport residents.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Followed care plan and directions to administer medications.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Assisted clients with maintaining good personal hygiene.
- Helped clients get in and out of beds and wheelchairs.
- Built strong and trusting rapport with clients and loved ones.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Organized oral medications for clients following dosage and schedule requirements.
- Drove clients to doctors' appointments and social outings.
Ward Nursing Assistant
first call health
melbourne, vic
01.2009 - 03.2010
- Assisted clients with daily living activities and personal hygiene needs.
- Communicated effectively with healthcare professionals about client status and changes.
- Maintained a safe and clean environment for clients at all times.
- Supported clients in mobility and transportation to appointments or activities.
- Provided companionship and emotional support to enhance client well-being.
- Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
- Made beds, swept floors, and sanitized surfaces to support activities of daily living.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.
- Ensured safety of patients by monitoring environment and responding promptly to any emergency situations that may arise.
- Provided ongoing compassionate patient care for each client.
- Utilized adaptive equipment such as wheelchairs, walkers or canes as needed.
- Participated in recreational activities with clients such as reading books, playing cards or board games.
- Encouraged independence by helping clients develop self-care skills such as meal preparation or personal hygiene tasks.
- Reported any observed changes in mental status or physical condition to supervisor immediately.
- Reported concerns to nurse supervisor to promote optimal care.
- Accompanied clients to medical appointments and provided transportation services when necessary.
- Administered medication under supervision of a registered nurse or physician.
- Assisted with meal planning to meet nutritional plans.
- Laundered clothing and bedding to prevent infection.
- Planned and prepared nutritious meals and snacks to meet diabetic, low sodium, and high protein diets.
- Transported patients to medical, dental, and personal care appointments.
- Coordinated doctor appointments, exercise, recreation, and family visits to maintain schedule.
- Supported bathing, dressing and personal care needs.
- Followed safe lifting and transferring techniques to transport residents.
- Improved patient outlook and daily living through compassionate care.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Followed care plan and directions to administer medications.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
Emergency Department Volunteer
red cross
geelong, vic
02.2005 - 07.2006
- Provided comfort and support to patients and families in emergency situations.
- Followed safety protocols to maintain a clean and safe environment.
- Provided emotional support to distressed family members visiting loved ones in the ER.
- Assisted in transporting patients from one area of the hospital to another using wheelchairs or stretchers safely and efficiently.
- Greeted incoming patients upon arrival at the Emergency Department and directed them to their destination within the hospital.
- Provided support to visitors of the Emergency Department by answering questions regarding hospital services and policies.
- Developed exemplary care abilities from comforting and assisting families and patients in emergency room.
- Offered information, support and comfort to patient families.
volunteer peadiatric assistant
red cross
geelong, vic
01.2005 - 07.2006
- Greeted visitors, clients and guests in a professional manner.
- sing and read to babies and young children
- feed babies bottles
- change babies diapers
- assist nursing staff with cooking in the childrens play room
- transport children and babies to surgery
- assist with bedding changes
- assist nursing staff with medication admintration
- bathing babies and children
- feeding babies and children
volunteer theatre attenant
red cross
geelong, vic
01.2005 - 07.2006
- assist nursing staff to transport young children and babies to theatre
- read and sing to children and babies to distract them from theatre prep
- transport babies and children to theatre/surgery
- ensure safety of all children and babies
- accompany parents to make sure there needs are met
- Provided excellent customer service by addressing concerns in a timely manner.
Ward Nursing Assistant
red cross
geelong, vic
02.2005 - 02.2006
- Assisted nursing staff in daily patient care activities.
- Maintained cleanliness and organization of patient areas.
- Prepared and served meals according to dietary restrictions.
- Assisted with mobility and transportation of patients within the facility.
- Collaborated with healthcare team to ensure quality patient care.
- Assisted patients with activities of daily living including bathing, feeding, grooming and dressing.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Promoted patient satisfaction by assisting with bathing, dressing, and exercising.
volunteer aged carer
grace mckellar aged care facility
geelong, vic
01.1990 - 12.1991
- Assisted residents with daily living activities and personal care needs.
- Provided companionship and emotional support to enhance resident well-being.
- Educated families on caregiving techniques and resident needs during visits.
- Assisted with daily living activities such as bathing, dressing, eating, and mobility.
- Provided companionship to reduce loneliness and isolation of elderly individuals.
- Encouraged clients to participate in social activities within their community.
- Transported clients to medical appointments and other errands.
- Adapted quickly to challenging situations involving complex medical cases or difficult behaviors of patients.
- Supported bathing, dressing and personal care needs.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Followed safe lifting and transferring techniques to transport residents.
- Assisted clients with maintaining good personal hygiene.
- Helped clients get in and out of beds and wheelchairs.
- Partnered with registered nurses and physiotherapists to provide care to patients.
Education
First Aid &cpr - First Aide training
Eclipse Training
Geelong, VIC04-2026
Certificate 3 Aged Care&hacc - Personal Care Assistant
Karingal Training
Geelong, VIC01-2009
Some College (No Degree) - Year 10
Corio Secondary College
Geelong, VICSkills
- Child supervision
- Meal preparation
- Activity planning
- Safety monitoring
- Medication administration
- Personal care assistance
- Time management
- Professional Babysitting
- Daily living support
- Client companionship
- Emotional support
- Communication skills
- Travel babysitting
- First Aid/CPR
- Computer skills
- Multitasking
- Team building
- Training & Development
- Task prioritization
- Active listening
- Customer service
- Planning
- Problem resolution
- Client communication
- Household cleaning
- Compassionate support
- Conflict resolution
Certification
- certificate 3 aged care&hacc 2009
- first aide&cpr 2026
- police check 2026
- wwcc 2026
Custom Section 4
- honest
- trustworthy
- reliable
- punctual
Timeline
babysitting
toni studd
01.2016 - Current
Personal Care Assistant
prestigeinhomecare
01.2012 - 07.2020
Personal Care Assistant
access unlimited
01.2012 - 03.2013
Personal Care Assistant
dassi
01.2010 - 09.2012
Personal Care Assistant
best of care
03.2009 - 07.2011
Ward Nursing Assistant
first call health
01.2009 - 03.2010
Emergency Department Volunteer
red cross
02.2005 - 07.2006
Ward Nursing Assistant
red cross
02.2005 - 02.2006
volunteer peadiatric assistant
red cross
01.2005 - 07.2006
volunteer theatre attenant
red cross
01.2005 - 07.2006
House Cleaner
self employed
01.2000 - Current
volunteer aged carer
grace mckellar aged care facility
01.1990 - 12.1991
First Aid &cpr - First Aide training
Eclipse Training
Certificate 3 Aged Care&hacc - Personal Care Assistant
Karingal Training
Some College (No Degree) - Year 10
Corio Secondary College