Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Loreen Court

Bunbury,WA

Summary

Reliable personal care professional bringing 10 years of experience in Personal Care Assistant roles. Skilled in addressing physical and mental disabilities and monitoring needs for convalescent patients. Trusted to care for patients at varying stages of life. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced office environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Aged Care Worker

Goldfields People Hire
Bunbury, WA
01.2021 - Current
  • Provided companionship and emotional support to elderly clients.
  • Assisted with activities of daily living such as bathing, grooming, dressing and toileting.
  • Organised and monitored medication schedules for elderly clients.
  • Coordinated transportation services for medical appointments.
  • Maintained records of client care plans and progress notes.
  • Assisted in developing individualised care plans for elderly clients.
  • Prepared meals according to prescribed diets and nutrition plans.
  • Reported any changes in health or behaviour to nursing staff members promptly.
  • Responded quickly to emergency situations involving elderly clients.
  • Encouraged independence by assisting with mobility issues and providing instruction on safety precautions.
  • Helped with light housekeeping tasks such as laundry, vacuuming, dusting and cleaning bathrooms.
  • Collaborated with family members to ensure that all client needs were met.
  • Attended weekly staff meetings to discuss new policies and procedures.
  • Participated in team building activities designed to improve communication skills amongst colleagues.
  • Performed administrative duties such as filing paperwork, answering phones, scheduling appointments and ordering supplies.
  • Assessed the physical condition of elderly patients during routine check-ups.
  • Ensured a safe environment by monitoring equipment use and checking fire safety systems regularly.
  • Provided recreational activities such as games, reading materials, music and outdoor walks.
  • Assisted nurses with patient assessments, wound dressings and other medical procedures when needed.
  • Provided clients with emotional support and companionship.
  • Assisted with mobility needs and maintaining personal hygiene of students.
  • Supported bathing, dressing and personal care needs.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Followed safe lifting and transferring techniques to transport residents.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Improved patient outlook and daily living through compassionate care.
  • Followed care plan and directions to administer medications.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Encouraged residents to participate in activities of daily living to enhance personal dignity.
  • Laundered clothing and bedding to prevent infection.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Worked closely with clinical staff to support therapeutic and behavioral plans.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Assisted with meal planning to meet nutritional plans.
  • Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
  • Built strong and trusting rapport with clients and loved ones.
  • Assisted clients with maintaining good personal hygiene.
  • Helped clients get in and out of beds and wheelchairs.
  • Monitored health and well-being of clients and reported significant health changes.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Maintained detailed records of services performed on clients.
  • Partnered with registered nurses and physiotherapists to provide care to patients.
  • Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
  • Consulted with client care team to continually update care plans.
  • Monitored clients' activity levels and helped prevent sedentary behavior.
  • Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
  • Recorded client status progress and challenges in logbooks and reports.
  • Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
  • Organized oral medications for clients following dosage and schedule requirements.
  • Contributed to case reviews of client status and progress.
  • Contacted medical providers on behalf of clients to follow up on appointments.

CNC Machine Operator

P.S Chester & Son
Geraldton, WA
01.2009 - 01.2010
  • Set up and operated CNC machines to perform repetitive machining operations on a variety of materials according to specifications.
  • Maintained quality control by inspecting parts for conformance to specifications, using precision measuring instruments.
  • Read and interpreted blueprints, skhes, drawings, manuals, specifications or sample part to determine dimensions and tolerances of finished work piece.
  • Adjusted machine feed and speed, changed cutting tools, adjusted machine controls as necessary during the run cycle.
  • Performed minor maintenance such as cleaning and lubricating machines.
  • Monitored machine operation to detect malfunctions or out-of-tolerance machining.
  • Programmed CNC machines using G&M codes in accordance with established procedures.
  • Checked accuracy of programs prior to running production runs utilizing simulation software packages.
  • Loaded raw materials into production equipment according to job orders while maintaining proper inventory levels.
  • Operated multiple CNC machines simultaneously while adhering to safety protocols at all times.
  • Ensured that all components met customer requirements before being packaged for shipment.
  • Analyzed engineering designs and determined most efficient sequence of operations.
  • Repaired damaged parts according to company standards before returning them back into service.
  • Provided feedback on product design changes based on experience operating the machinery.
  • Maintained accurate records of production data including scrap rates and downtime.
  • Performed regular preventive maintenance tasks on CNC machinery.
  • Set controls to regulate speed, feed and coolant flow.
  • Achieved safety, quality and performance standards to meet production schedules.
  • Observed company's strict safety rules during each shift to avoid job-related injuries.
  • Loaded and unloaded machines to prevent expensive equipment issues.
  • Controlled machine operations to complete precise, high-quality work.
  • Followed optimum cleaning procedures to keep machines, tooling and parts free of build-up and avoid excess wear.
  • Checked completed workpieces against specifications to assess conformance.
  • Loaded and unloaded different tool parts from trucks and storage areas.

Accounts and Sales Executive

Telstra
Geraldton, WA
01.2007 - 01.2009
  • Developed and maintained customer relationships to ensure repeat business.
  • Established key accounts, negotiated terms of sale, and closed sales deals.
  • Performed financial analysis of customer's accounts to determine creditworthiness.
  • Analyzed past sales data to identify areas for improvement in future campaigns.
  • Resolved customer complaints by providing solutions that met their needs while maintaining company policies.
  • Processed orders from customers accurately and efficiently according to established procedures.
  • Solicited feedback from customers regarding satisfaction with products and services offered.
  • Managed the entire account life cycle including onboarding, billing inquiries, renewals.
  • Maintained accurate records of all sales activities including contact information and follow-up details.
  • Attended regular meetings with senior management team members to discuss progress towards achieving set targets.
  • Performed sales consultations and educated clients on products and services.
  • Created and maintained sales environment to support business objectives.
  • Established new accounts and serviced existing accounts maintaining professional relationships.
  • Prepared sales production reports for senior management.
  • Resolved customer complaints regarding sales and service.
  • Greeted customers and provided assistance with product selection.
  • Assisted in creating displays to promote products.
  • Organized stockroom shelves, racks and bins according to store layout and product categories.
  • Informed customers about current promotions and discounts.
  • Assisted customers with returns, exchanges and refunds.
  • Replenished merchandise on shelves as needed throughout the day.
  • Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
  • Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
  • Maintained cleanliness of the sales floor area at all times.
  • Adhered to all company policies and procedures regarding safety regulations, security measures, attendance policies.
  • Completed daily reports on sales performance metrics such as units sold per hour, day, week, month.
  • Cross-trained in other departments within the store including checkout counter operations.
  • Attended staff meetings to discuss new products or changes in store policy or procedure.
  • Answered incoming telephone calls to provide store, products and services information.
  • Accepted and completed cash, check and credit card payments.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Greeted customers to determine wants or needs.
  • Watched for and recognized security risks and thefts to prevent or handle situations.

Education

Cert II Warehousing And Logistics

T.A.F.E
Bunbury, WA
01-2021

Cert III Business (partial)

T.A.F.E
Bunbury, WA
01-2021

Skills

  • Palliative Care
  • Activity Planning
  • Feeding Assistance
  • Personal Hygiene Assistance
  • Dementia Care
  • Chronic Disease Management
  • First aid and safety
  • Time Management
  • Multitasking and Organization
  • Dependable and Responsible
  • Strong Ethics
  • Machine Operation
  • Processing payments
  • Merchandising proficiency
  • Goal-Oriented
  • Sales expertise
  • Cash Register Operation
  • Product Merchandising
  • Stock management
  • Retail Merchandising
  • Customer Assistance
  • Organizational Skills
  • Staff Support
  • Interpersonal Skills
  • Attention to Detail
  • Documentation And Reporting
  • Friendly and Helpful
  • Excellent Written and Verbal Communication
  • Time management abilities
  • Safety and Cleanliness Standards
  • Multitasking
  • Payment Processing
  • Safety Training
  • Hazard Identification
  • Accident Prevention
  • Incident Investigation
  • Chemical Handling
  • Incident Reporting
  • Excellent Communication
  • Reliability
  • Self Motivation
  • Adaptability and Flexibility
  • Risk Assessment

Certification

  • COVID-19 Infection Control Training
  • NDIS (willing to obtain)
  • National Police Clearance (willing to obtain)
  • Class C Drivers licence
  • OHS & WHS Training
  • Can Pass Drug and Alcohol testing
  • Cert II Warehousing and Logistics
  • Cert III in Business (partial)

References

References available upon request.

Timeline

Aged Care Worker

Goldfields People Hire
01.2021 - Current

CNC Machine Operator

P.S Chester & Son
01.2009 - 01.2010

Accounts and Sales Executive

Telstra
01.2007 - 01.2009

Cert II Warehousing And Logistics

T.A.F.E

Cert III Business (partial)

T.A.F.E

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