Lorelai Cooper
Carseldine,QLD
Summary
I am a dynamic and reliable professional with experience at Hair on Piccadilly, excelling in customer service and appointment scheduling. Proven ability to maintain an organized workspace while effectively managing inventory. Recognized for delivering exceptional results under pressure and fostering team collaboration to enhance salon efficiency. Adaptable and committed to client satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Apprentice Hairdresser
Hair on Piccadilly
11.2022 - Current
- Assisted hair stylists with colorwork by applying base colors and toners.
- Assisted front desk by answering phone calls, taking appointments and checking clients in.
- Maintained a clean and organized work area, adhering to strict sanitation guidelines for health and safety purposes.
- Assisted hairdressers with cutting, coloring, and styling hair to maintain salon workflow efficiency.
- Assisted senior hairdressers in complex tasks, ensuring smooth salon operations and timely service delivery.
- Answered telephone calls to provide information and schedule new appointments.
- Enabled seamless appointment scheduling using digital tools such as online booking platforms.
- Ensured proper inventory management by accurately tracking product usage during appointments and restocking supplies as needed.
- Delivered outstanding results under pressure during peak hours while maintaining composure.
Grocery Team Member
Woolworths
06.2022 - 07.2023
- Collaborated with team members to complete daily tasks, ensuring smooth operation of the grocery store.
- Provided exceptional customer service, answering questions and helping customers locate items.
- Retrieved items for customers and verified prices.
- Conducted timely price checks for customers while providing knowledgeable recommendations based on their needs.
- Handled customer complaints with patience and understanding, working towards a satisfactory resolution for both parties.
- Supported store management by performing additional tasks as needed, such as opening or closing procedures.
Education
High School Diploma -
Wavell State High School
Wavell Heights 11-2024
Skills
- Customer service
- Appointment scheduling
- Inventory management
- Team collaboration
- Effective communication
- Time management
- Problem solving
- Reliability
- Multitasking Abilities
- Excellent communication
- Adaptability and flexibility
- Workspace organization
Certification
Certificate 4 in Crime and Justice
Timeline
Apprentice Hairdresser
Hair on Piccadilly
11.2022 - Current
Grocery Team Member
Woolworths
06.2022 - 07.2023
High School Diploma -
Wavell State High School
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