Loren Almairo
Brisbane,QLD
Summary
Customer-oriented sales professional with 10 years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions.
Overview
12
12
years of professional experience
Work History
Sales Assistant
Oxford Shop Pty Ltda
BRISBANE CITY, QLD
05.2023 - Current
- Maintained cleanliness of the sales floor area at all times.
- Assisted customers with returns, exchanges and refunds.
- Helped customers find specific products, answered questions, and offered product advice.
- Replenished merchandise on shelves as needed throughout the day.
- Completed daily reports on sales performance metrics such as units sold per hour, day, week, month.
Sales Manager
Coexito S.A.S.
Cali, Colombia
06.2017 - 03.2023
- Built sales forecasts and schedules to reflect desired productivity target.
- Developed and implemented new sales strategies to update product lines.
- Tracked monthly sales to generate reports for business development planning.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Supported sales team members to drive growth and development.
- Analyzed customer data to identify trends, preferences, and opportunities for growth.
Sales Executive
Coexito S.A.S.
Cali, Colombia
03.2013 - 05.2017
- Utilized CRM software to track leads and manage accounts throughout the sales cycle.
- Prepared presentations, proposals and sales contracts for existing and potential accounts.
- Cultivated relationships with existing customers to encourage repeat business.
- Provided technical support during product demonstrations at client sites.
- Attended industry events to build relationships with key contacts in the field.
- Monitored feedback from customers regarding product quality and suggested improvements accordingly.
- Analyzed market trends and competitive landscape to identify opportunities for growth.
Administrative Assistant
HERSA Ltda.
Cali, Colombia
09.2011 - 02.2013
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Developed project plans for various tasks assigned by upper management.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Scheduled appointments, meetings and events for management staff.
- Managed database systems containing customer contact information.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
Education
Bachelor of Engineering - Industrial Engineering
Universidad De San Buenaventura
Colombia02-2010
Skills
- Complex Problem-Solving
- Stock Management
- Building Customer Loyalty
- Information Analysis
- Organization
- Attention to Detail
- Customer Service
- Adaptable and Flexible
Timeline
Sales Assistant
Oxford Shop Pty Ltda
05.2023 - Current
Sales Manager
Coexito S.A.S.
06.2017 - 03.2023
Sales Executive
Coexito S.A.S.
03.2013 - 05.2017
Administrative Assistant
HERSA Ltda.
09.2011 - 02.2013
Bachelor of Engineering - Industrial Engineering
Universidad De San Buenaventura
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