LORENA BOHORQUEZ
Shenton Park,Australia
Summary
Dedicated and detail-oriented cleaner with 4 years of experience in providing top-notch cleaning services. Proven expertise in maintaining high standards of cleanliness and hygiene across diverse environments. Seeking to bring my skills and passion for cleanliness to a dynamic organization committed to excellence.
Overview
5
5
years of professional experience
Work History
Delivery Driver / Food Courier
Menulog
09.2022 - 09.2023
- Ensuring prompt and timely delivery of food orders to customers
- Planning and organizing delivery routes for efficient and timely service
- Reporting any maintenance issues promptly
- Providing excellent customer service during deliveries
- Verifying order accuracy before handing it over to the customer
- Ensuring that food is transported in accordance with safety and hygiene standards.
Cleaner
Springmount Services
08.2020 - 07.2022
- Sweeping, mopping, and vacuuming floors
- Dusting and polishing surfaces, furniture, and fixtures
- Emptying bins and disposing of waste properly
- Cleaning and disinfecting toilets, sinks, and bathroom fixtures
- Replacing toiletries (toilet paper, soap, etc.)
- Restocking paper towels
- Cleaning kitchen surfaces, countertops, and appliances
- Loading and unloading dishwashers
- Notifying supervisors when supplies need replenishing.
Cleaner
DIMEO Services
02.2019 - 08.2020
- Sweeping, and mopping floors
- Dusting and polishing surfaces, furniture, and fixtures
- Cleaning and disinfecting toilets, sinks, and bathroom fixtures
- Replacing toiletries (toilet paper, soap, etc.)
- Restocking paper towels
- Cleaning kitchen surfaces, countertops, and appliances
- Loading and unloading dishwashers
- Cleaning and sanitizing sinks.
Team Member
Top Juice
01.2020 - 03.2020
- Providing excellent customer service
- Taking and processing customer orders
- Preparing a variety of juices, smoothies, and salads according to established recipes
- Adhering to food safety and hygiene standards
- Handling and storing ingredients properly
- Processing customer payments
- Assisting other team members to ensure operations run smoothly
- Assisting customers with menu inquiries
- Recommending additional items or promotions to customers
- Keeping workstations and equipment clean and sanitized
- Cleaning utensils, equipment, and surfaces.
Education
Diploma of Sustainable Operations -
Australian College of Business Intelligent
02.2022
Certificate IV Environmental Management & Sustainability -
Australian College of Business Intelligent
07.2020
Graduate Diploma Environmental Management -
Nueva Granada Military University
02.2015
Bachelor of Agribusiness -
La Salle University
12.2013
Skills
- Managing cleaning tasks with the utmost attention to quality and client satisfaction
- Organizing and completing cleaning assignments within specified deadlines
- Strong knowledge of cleaning tools, chemicals, and safety protocols
- Ability to communicate effectively with clients and work collaboratively in team settings
- Flexibility to adjust cleaning methods based on different environments
- Ability to work with minimal supervision, especially in individual cleaning assignments
- Managing cleaning tasks while ensuring the utmost attention to quality and client satisfaction
- Solid knowledge of Microsoft Office software packages (Word, Excel, PowerPoint, and Outlook)
References
References upon Request
Timeline
Delivery Driver / Food Courier
Menulog
09.2022 - 09.2023
Cleaner
Springmount Services
08.2020 - 07.2022
Team Member
Top Juice
01.2020 - 03.2020
Cleaner
DIMEO Services
02.2019 - 08.2020
Diploma of Sustainable Operations -
Australian College of Business Intelligent
Certificate IV Environmental Management & Sustainability -
Australian College of Business Intelligent
Graduate Diploma Environmental Management -
Nueva Granada Military University
Bachelor of Agribusiness -
La Salle University
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