Summary
Overview
Work History
Education
Skills
Timeline
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Lorene Jordan

Summary

Proven leader with a track record of enhancing team productivity and performance at JTU Catering and Tarocash. Skilled in recruitment, training, and development, with exceptional communication abilities. Fostered significant improvements in staff development and operational efficiency, demonstrating a strong blend of strategic planning and interpersonal skills.

Overview

21
21
years of professional experience

Work History

Administrative Officer

JTU Catering
03.2019 - 02.2024
  • Maintained accurate records of staff inductions and onboard payroll information for processing payroll.
  • Recruitment on all levels and over seeing all apprenticeship inductions liaising with different RTOs
  • Managed Work Health and Safety procedures and sign offs.
  • Book keeping and reconciliations.
  • Enhanced staff productivity, development and performance with training and empowerment.
  • Developing relationships with suppliers and company reps.
  • coordinated functions and reservations across numerous venues.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Area Manager

Tarocash
07.2013 - 12.2018
  • Driving and supporting our sales team to achieve weekly KPIs.
  • Managed daily operations for optimal performance, ensuring timely completion of tasks and promotional set ups.
  • Conducted regular performance evaluations to identify windows of opportunity for improvement and develop action plans for growth.
  • Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
  • Recruitment and onboard induction training.
  • Stock rotation and consolidations to maximise profits.
  • Implementing and running promotions to achieve KPIs.
  • Staff rostering and budgets.
  • Store merchandising and maintenance.


State Development Coach

Cue Clothing Company
02.2003 - 07.2013


  • Evaluated employee skill sets to identify areas for improvement and create tailored development plans.
  • Facilitated training sessions and providing constructive feedback during coaching sessions, encouraging continuous improvement and personal growth.
  • Developing Key relationships between Myer and David Jones for WA concession team members to support inductions and training.
  • Recruitment, training and development
  • Managing and supporting in Performance Management Cycles.
  • Increasing stores productivity.
  • Developing a strong sales and customer service culture.
  • State administration.
  • Wage targets and membership KPIs maintained.

Education

Certificate IV - Training And Assessment

Trainwest
Perth, WA
12.2012

Skills

I have excellent communication skills enabling me to recruit, train and develop team members for increased productivity With my high standards CUE developed a new role State Development Coach for myself In this role I worked closely with the Nation Manager, State Manager and Human Resources Department to develop and implement effective company inductions and in store coaching systems

As a hardworking team player who strives for excellence in all I do I have become a passionate trainer with team support and mentoring

I believe I lead by example and am confident in supporting and improving personnel performance

Timeline

Administrative Officer

JTU Catering
03.2019 - 02.2024

Area Manager

Tarocash
07.2013 - 12.2018

State Development Coach

Cue Clothing Company
02.2003 - 07.2013

Certificate IV - Training And Assessment

Trainwest

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Lorene Jordan