Lorenzo Bacco
Wallaroo,SA
Summary
- Forward-thinking professional offering 10 years of experience working in fast-paced kitchens and restaurants. Skilled at staying focused and productive in high-stress situations and maintaining calmness in busy times. Excellent and proven skills.
- Accomplished and determined food service professional provides excellent customer experience. Possesses extensive knowledge of food safety and quality standards. Skilled at multitasking and practicing effective time management. Friendly and reliable skilled at problem resolution and time management.
- Comfortable working in fast-paced food service environment while providing quality service. Employs exceptional problem-solving and conflict-resolution skills to enhance customer experience. Organized Dining Room Attendant offering years of demonstrated success in food service environments. Highly skilled in providing excellent guest service and catering to seating preferences and special requests to foster customer satisfaction. Enthusiastic and personable with strong foundation of service industry expertise.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Food and Beverage Attendant
Bond Store Microbrewery And Distillery
11.2023 - Current
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Greeted and seated guests to provide friendly and welcoming experience.
- Trained new staff members on company policies and procedures.
- Provided guests with information about menu items, specials and promotions to provide quality service.
- Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
- Processed payments and provided receipts to establish proof of transaction.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Collaborated with supervisor and servers to discuss logistics and maintain smooth operations.
- Established rapport with customers by providing friendly and attentive service.
- Answered customer questions about food and beverage items and assisted with menu selections.
Builder's Labourer
EXCHANGE PROPERTY
04.2023 - 11.2023
- Self-motivated, with strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
Food and Beverage Attendant
Bond Store Microbrewery And Distillery
11.2022 - 04.2023
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Greeted and seated guests to provide friendly and welcoming experience.
- Trained new staff members on company policies and procedures.
- Provided guests with information about menu items, specials and promotions to provide quality service.
- Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Collaborated with supervisor and servers to discuss logistics and maintain smooth operations.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Processed payments and provided receipts to establish proof of transaction.
Yacht Detailer
Cumberland Charter Yachts Whitsundays
12.2021 - 04.2022
- Maintained and enhanced appearance of boats by applying cleaning, restorative and protective agents.
- Removed loose dirt and debris from interior of boat, using interior vacuum cleaner.
- Operated mechanical buffer to buff faded areas of gel coating on boat exteriors.
- Filled cracks, removed dents and painted boat exteriors to restore condition and appearance.
- Reviewed new work orders to determine scope of work.
- Started and ran boat motor to verify operation prior to customer pick up.
Apple Picker
Collins Bros Orchards Pty Ltd
04.2021 - 05.2021
- Picked and arranged fruit following specified instructions.
- Selected fruit to be harvested by studying size, shape, and color.
- Removed and discarded damaged fruits to improve harvest quality.
Horticulture Intern
GP AYRES & SONS PTY LTD
10.2020 - 02.2021
- Plan, irrigation and maintenance of n. 7 potato fields.
- Sheep and Lambs caring and vaccinations.
- Tractor driver.
Chef De Partie
Three Anchors DK Hospitality #2 Pty Ltd
07.2020 - 09.2020
- Prepared items for roasting, sautéing, frying and baking.
- Maintained well-organized mise en place to keep work consistent.
- Plated meals paying special attention to garnishes and overall presentation.
Grape Picker
MT BARKER CONTRACTING SERVICE PTY LTD.
03.2020 - 03.2020
- Picked and arranged fruit following specified instructions.
- Selected fruit to be harvested by studying size, shape, and colour.
Pizza Chef
Boston Brewery CO
11.2019 - 03.2020
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Created specialty pizzas to diversify menu and promote restaurant.
- Fostered positive working environment through effective communication and time management.
- Monitored and maintained clean working areas and cooking surfaces.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
Front of House Manager
Il Piccolo Borgo snc
10.2016 - 09.2019
- Room, cellar and customers management.
- Managed customers reservations of fixed menus and special events.
- Bar and aperitifs organization.
- Pizza maker and other culinary tasks thanks previous experiences.
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory
- Developed and maintained relationships with vendors and other business partners to establish trust and build rapport.
Pizza Chef
Brek spa. Ristorante pizzeria/focacceria
10.2013 - 10.2016
- Pizza Chef lunch and dinner.
- Created specialty pizzas to diversify menu and promote restaurant.
Chef De Partie
Ristorante Trattoria la "Cucina del Garga"
08.2012 - 09.2013
- Performed food preparations (Starters, small and large main plates).
- Responsible about grill and decoration sections.
Cook
Mamma butta la pasta
10.2011 - 06.2012
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Cook Helper
Miraglia bar
01.2011 - 08.2011
- Restocked kitchen supplies, rotated food and stamped time and date on food in coolers.
- Assisted cook in preparation of food by cutting, chopping and marinating meats, vegetables and garnishes.
- Cleaned and washed all utensils, preparation equipment cutting boards and counters.
- Washed, peeled, cut and seeded fruits and vegetables to prepare for consumption.
Education
2' Level Sommelier Qualification -
FISAR (Italian Sommelier National Federation)
Prato, Italy.02.2019
Participation Certificate -
Diageo Bar Academy Foundation
Florence, Italy03.2015
Certificate of Professional Qualification. - Chef Training
Enaip Tuscany And Work Formation Private School
Prato, Italy.12.2011
High School Diploma -
Francesco Datini School
Prato, Italia06.2010
Skills
- Wine Knowledge
- Relationship Building
- Problem-Solving
- Performance Improvement
- Guest Service
- Kitchen Operations
- Attention to Detail
- Teamwork and Collaboration
Personal Information
- Gender: Maschile
- Date of Birth: 02/14/1993
- Nationality: Italiana
Certification
- Wset level 1 Award in wines.
Section name
Winenophy creator, love reading and playing music. Ex soccer player.
Languages
Italian
Native or Bilingual
English
Full Professional
Timeline
Food and Beverage Attendant
Bond Store Microbrewery And Distillery
11.2023 - Current
Builder's Labourer
EXCHANGE PROPERTY
04.2023 - 11.2023
Food and Beverage Attendant
Bond Store Microbrewery And Distillery
11.2022 - 04.2023
Yacht Detailer
Cumberland Charter Yachts Whitsundays
12.2021 - 04.2022
Apple Picker
Collins Bros Orchards Pty Ltd
04.2021 - 05.2021
Horticulture Intern
GP AYRES & SONS PTY LTD
10.2020 - 02.2021
Chef De Partie
Three Anchors DK Hospitality #2 Pty Ltd
07.2020 - 09.2020
Grape Picker
MT BARKER CONTRACTING SERVICE PTY LTD.
03.2020 - 03.2020
Pizza Chef
Boston Brewery CO
11.2019 - 03.2020
Front of House Manager
Il Piccolo Borgo snc
10.2016 - 09.2019
Pizza Chef
Brek spa. Ristorante pizzeria/focacceria
10.2013 - 10.2016
Chef De Partie
Ristorante Trattoria la "Cucina del Garga"
08.2012 - 09.2013
Cook
Mamma butta la pasta
10.2011 - 06.2012
Cook Helper
Miraglia bar
01.2011 - 08.2011
2' Level Sommelier Qualification -
FISAR (Italian Sommelier National Federation)
Participation Certificate -
Diageo Bar Academy Foundation
Certificate of Professional Qualification. - Chef Training
Enaip Tuscany And Work Formation Private School
High School Diploma -
Francesco Datini School
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