Lorenzo Farinella

-Specialized in fine jewellery collections, providing tailored client consultations based on craftsmanship, history, and exclusivity.

-Built and maintained relationships with high-net-worth clients, ensuring a personalized shopping experience.
-Assisted in VIP events, trunk shows, and exclusive client appointments, elevating the brand’s luxury service.
-Developed expertise in diamonds, precious stones, and horology to enhance product storytelling and increase sales.

-Collaborated with the team to drive sales, meet revenue targets, and exceed client expectations.

-Provided expert styling advice and created personalized shopping experiences to drive customer engagement.

-Developed deep product knowledge across ready-to-wear, handbags, accessories, and fragrance categories.

-Managed client relationships through attentive service and follow-ups, increasing customer loyalty and repeat business.

-Assisted in visual merchandising, product allocation, and in-store presentation to align with brand standards.

-Worked closely with management to analyze sales performance and develop strategies for improvement.

-Led store operations, ensuring the highest standard of customer service and brand representation.
-Recruited, trained, and developed a high-performing sales team, fostering a culture of excellence.
-Analyzed sales trends and optimized product placements to maximize revenue and conversion rates.
-Built and maintained strong client relationships, organizing VIP shopping experiences and private appointments.

-Managed stock control, visual merchandising, and reporting to ensure smooth operations and compliance with brand guidelines.

-Promoted a positive atmosphere and ensured an exceptional dining experience for guests.
-Recruited, trained, and managed front of house and kitchen staff to maintain operational efficiency.
-Oversaw inventory control, supplier relationships, and cost management to maximize profitability.
-Developed and executed business strategies to increase foot traffic and customer retention.
-Handled guest relations, conflict resolution, and daily financial reconciliations.

-Managed daily operations, ensuring product quality and customer satisfaction.
-Supervised a team of employees, optimizing efficiency in food preparation and sales.
-Established vendor relationships to maintain consistent stock and pricing.
-Created marketing initiatives to increase brand awareness and store foot traffic.

-Designed and implemented visual displays to align with brand standards and seasonal trends.
-Assisted in executing store layouts, window installations, and product presentations.
-Collaborated with the sales team to enhance product storytelling and boost customer engagement.

-Delivered personalized luxury shopping experiences with a focus on clienteling and styling.
-Exceeded sales targets by building strong customer relationships and understanding their preferences.
-Assisted in store events, client outreach, and CRM management to drive customer loyalty.

-Curated bespoke luxury shopping experiences, emphasizing client relationships and personalized styling.

-Consistently surpassed sales goals by developing a deep understanding of customer needs and preferences.

-Supported store events, managed client outreach, and leveraged CRM tools to enhance customer engagement and retention.

- Supported store management in achieving sales and operational goals.
- Trained and mentored sales staff, enhancing their product knowledge and sales techniques.

-Oversaw sales performance and staff supervision, ensuring smooth day-to-day operations.
-Managed inventory and visual merchandising to maintain brand consistency.

-Provided customer service and assisted with merchandising and stock replenishment.
-Engaged with customers to drive sales and brand awareness.