Lorenzo Firrincieli
Dee why,NSW
Summary
Accomplished well-versed in assessing risk, developing solutions and implementing positive changes to achieve sustainability and growth in challenging market conditions. Adept at building and strengthening business and customer relationships. Determined Business Owner with commitment to excellence and more than 3 years of experience. Pragmatic professional with solid experience in leadership roles. Adept at implementing strategic business plans, driving growth and improving operations. Collaborative and dedicated to building and leading talented and motivated individuals.
Overview
14
14
years of professional experience
Work History
Business Manager
GC8DOC
03.2021 - Current
- Achieved company growth approximately 10% quarterly by implementing strategic plans and manage partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Enhanced brand reputation with effective marketing campaigns and public relations efforts.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Fostered strong relationships with industry partners to expand business opportunities.
- Developed high-performance executive team for improved productivity and efficiency.
- Implemented cost-saving initiatives to reduce operational expenses without sacrificing quality.
- Drove profitability with thorough financial analysis and strategic decision making.
- Optimized supply chain operations for reduced costs and increased efficiency.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
Sales Agent
IFA Italian import export
01.2016 - 02.2020
- Developed strong relationships with clients providing excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Increased sales and customer satisfaction through personalized servicing by 20% quarterly.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Spoke to customers in native language to increase loyalty and establish relationships.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Negotiated contracts with prospective clients, helping to secure long-term business partnerships.
- Identified new areas of opportunity within existing accounts by offering additional products or services based on their needs analysis results.
Business Manager
Supermercati Domus Di Firrincieli Orazio
01.2010 - 01.2014
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes and
- Maintain professional, organized, and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Developed and maintained relationships with customers and suppliers through account development.
- Monitored and analyzed business performance
- Achieved departmental goals by developing and executing strategic plan
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Cultivated partnerships with external stakeholders to maximize business opportunities and extend network reach within industry sector.
- Leveraged data and analytics to make business improvements.
- Calls and emails to 15 different suppliers.
Education
Certificate - Online Business Sales
Kevin David's
USA05.2018
Advanced Diploma - Business Administration
Tafe
Sydney, NSW12.2017
Certificate 4 - Business Administration
Tafe
Sydney01.2016
Certificate 3 - Business Administration
Tafe
Sydney, NSW07.2015
Certificate - English Language And Literature
Mission Australia
Sydney, NSW11.2014
High School Diploma -
La Cultura Accounting
Italy06.2012
Skills
- Problem-solving
- Multitasking
- Business Development
- Staff Management
- Public relations
- Customer Focus
- Global perspective
- Negotiation
- Customer Relations
- Microsoft Word
- Excel
- Power Point
- Database
- MYOB
Personal Information
Date of Birth: 05/26/1994
Timeline
Business Manager
GC8DOC
03.2021 - Current
Sales Agent
IFA Italian import export
01.2016 - 02.2020
Business Manager
Supermercati Domus Di Firrincieli Orazio
01.2010 - 01.2014
Certificate - Online Business Sales
Kevin David's
Advanced Diploma - Business Administration
Tafe
Certificate 4 - Business Administration
Tafe
Certificate 3 - Business Administration
Tafe
Certificate - English Language And Literature
Mission Australia
High School Diploma -
La Cultura Accounting
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