Lorenzo Macagno
Mackay,QLD
Summary
Customer-oriented Bartender offering 2-year background preparing and serving alcoholic drinks. Versed in maintaining liquor stock, keeping bar clean and assessing customer needs. Friendly and upbeat individual possessing outstanding dexterity coupled with first-rate multitasking and customer service abilities.
Overview
3
3
years of professional experience
Work History
Bartender (Casual)
The Metropolitan Hotel
Mackay, QLD
04.2023 - Current
- Great guests and show them to their tables
- Maintain the general cleanliness of the gaming room/sports bar
- Serve drinks and preparing cocktails.
Shift Supervisor (Full Time)
The Coffee Club
Mackay, QLD
07.2023 - 01.2024
- Managed daily workflow and scheduled staff for adequate coverage.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Collaborated with management to plan special events or promotions.
Food and Beverage Supervisor (Casual)
Mercure Lodge Kangaroo Island
Kangaroo island, SA
08.2022 - 01.2023
- Organizing workflow and training new employees
- Coached staff on strategies to enhance performance and improve customer relations.
- Monitored dining room activity to ensure promptness of service, cleanliness of tables and overall guest satisfaction levels.
Bartender (Casual)
Apollo Bay Hotel
Apollo Bay, VIC
04.2022 - 08.2022
- Greeted customers and provided excellent customer service.
- Performed opening and closing duties including restocking supplies.
- Effectively multitasked within fast-paced environment.
Machinist Operator (Casual)
Sumich
Devonport, TAS
02.2022 - 04.2022
- Identify areas where improvements can be made in terms of efficiency or cost savings.
- Ensure that safety guidelines are followed at all times while operating machinery.
- Lubricated parts and performed minor maintenance to improve machine function.
Houseman (Casual)
Mercure Gold Coast Resort
Gold Coast, QLD
12.2021 - 02.2022
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Assisted Housekeepers in changing bed linens when needed.
- Assisted with loading, unloading luggage for guests upon arrival, departure.
Packer and Sorter (Casual)
Moonrocks Farm
St George, QLD
10.2021 - 12.2021
- Operated forklifts, pallet jacks, shrink wrap machines, and other equipment as needed.
- Packed products in accordance with specified instructions.
- Measured, weighed and counted products and materials.
Packer and Sorter (Casual)
Mulgowie Farming Company
Bowen, QLD
05.2021 - 08.2021
- Operated hand trucks, pallet jacks and forklifts to move materials.
- Wrapped items securely using appropriate packing materials.
- Labeled boxes, crates, and other containers accurately.
Housekeeper (Casual)
Albert Park Motor inn
Longreach, QLD
03.2021 - 05.2021
- Cleaning common areas
- Room cleaning
- Check outs and long term stays (Vacuuming, cleaning surfaces, making beds)
- Gardening.
Education
Provide Responsible Service of Gaming -
01.2023
Provide Responsible Service of Alcohol -
01.2022
Prepare and serve espresso coffee -
01.2020
Use hygienic practices for food safety -
01.2020
Skills
- Outstanding Customer Service
- New Hire Training
- Anticipating Guest Needs
- Outgoing Personality
- Service-Oriented Mindset
Personal Information
- Available: Full availability
- Date of Birth: 02/08/1995
- Nationality: Uruguayan/ French
- Visa Status: Temporary Activity 408
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Shift Supervisor (Full Time)
The Coffee Club
07.2023 - 01.2024
Bartender (Casual)
The Metropolitan Hotel
04.2023 - Current
Food and Beverage Supervisor (Casual)
Mercure Lodge Kangaroo Island
08.2022 - 01.2023
Bartender (Casual)
Apollo Bay Hotel
04.2022 - 08.2022
Machinist Operator (Casual)
Sumich
02.2022 - 04.2022
Houseman (Casual)
Mercure Gold Coast Resort
12.2021 - 02.2022
Packer and Sorter (Casual)
Moonrocks Farm
10.2021 - 12.2021
Packer and Sorter (Casual)
Mulgowie Farming Company
05.2021 - 08.2021
Housekeeper (Casual)
Albert Park Motor inn
03.2021 - 05.2021
Provide Responsible Service of Gaming -
Provide Responsible Service of Alcohol -
Prepare and serve espresso coffee -
Use hygienic practices for food safety -
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