Loretta Baker

• Treasurer from 2015 - 2020
• Attend committee meetings
• Volunteer for Open Days, BBQ's, Xavier May Fair, Uniform Sales, Working Bee
• President - 2026

Sponsoring a child's education in Vietnam

Touring Orphanages to record children's progress

• Travel & accommodation bookings
• Mail correspondence IN/OUT, communication to 190 outlets
• Ensured timely delivery of essential business functions, managing daily administrative tasks and support staff.
• State Liaison for events
• Handled sensitive information with discretion, maintaining confidentiality at all times as a trusted Business Support Specialist.
• Supported Regional Manager with scheduling, travel arrangements, and diary appointments for seamless business operations.
• Arrange meetings, minute taking & catering
• Coordination State Training requirements
• Written & verbal correspondence with unions

• Directed operational strategies to enhance service delivery efficiency across Retail Post Offices
• Oversaw daily logistics operations, ensuring compliance with safety and quality standards
• Implemented process improvements that streamlined workflow and reduced operational delays
• Mentored team members, fostering a culture of continuous improvement and professional development
• Managed a team of 7, completing Staffing, Rostering and attendance management of 190 outlets
• Recruitment, cessations, contract & payroll management
• Handled administrative requirements, maintained records and submitted operational reports
• Reporting & analysis
• Learning Management System
• State FTE's and labour costs
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• Self-motivated, with a strong sense of personal responsibility
• Worked effectively in fast-paced environments
• Skilled at working independently and collaboratively in a team environment
• Proven ability to learn quickly and adapt to new situations
• Completed financial audits at Corporate Post Offices & Licensed Post Offices
• Staffing, rostering & attendance management
• Arranged Postal Manager monthly meetings (location, content, presentations)
• Completed yearly holiday roster for all staff in Network

• Supervised daily postal operations, ensuring timely delivery and compliance with regulations
• Managed financial transactions accurately, ensuring correct payments for postal products and services
• Improved customer satisfaction by promptly addressing inquiries and resolving issues related to postal services
• Completed daily administrative tasks such as updating records, filing documents, and managing inventory levels
• Promoted an inclusive workplace culture
• Strengthened teamwork among colleagues through effective communication and collaboration of tasks
• Managed and trained postal staff, resulting in increased productivity and improved employee morale.
• Supported employees'' professional growth by providing ongoing training opportunities and constructive feedback.