Loretta Meaton
Alexandra Hills
Summary
Goal-oriented manager with distinguished experience in medical sales, aged care sales, retail sales and 15 years experience in sales prior to my nursing degree.
I am a well accomplished industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
An enthusiastic, professional, and enthusiastic registered nurse leader with over 13 years’ experience in providing care in a variety of settings, leading and developing, staff, and implementing new processes and procedures. My strongest attributes include leadership professional education, project management, clinical excellence, commercial judgment, process improvement, staff development, and teamwork
Overview
14
14
years of professional experience
Work History
Community nurse OPMHS /Adult services / CYMHS
QLD Health
09.2023 - Current
- Ability to short term/long term case management, ensuring positive risk management
- Complex management due to rural location lack of local services, able to liaise with service providers for a positive outcome for all consumers
- Provide and mentor undergraduate students nurses, ensuring all ANSATs are completed.
Regional Manager
S C Group
07.2022 - 09.2023
- Support senior management team in the daily running of sites
- Oversee budget and costs associated locally and nationally governed by the Commonwealth and staff management
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Audits, analysis, and action plan to achieve organizational goals.
- Introduced cost-saving initiatives to reduce losses and increase profit margin.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Create and enforce drive to achieve financial goals, leading restructure of roster requirements to meet resident needs and business needs
- Accreditation preparation, preparing of self-assessment tool and monitoring Continuous improvement plan
- Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth, upselling of additional services.
- ANACC oversight and direct and maintain uplifts and reclassification's
Director of Nursing
The Salvation Army, Cairns Centre
12.2019 - 07.2021
- Introduced cost-saving initiatives to reduce losses and increase profit margin.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Restructure the roster to meet care needs
- Increased overall sales by implementing strategic marketing plans and nurturing key client relationships.
- Achieved sales goals and service targets by cultivating and securing new customer relationships, selling of rooms
- Manage sick leave, and poor performance and support staff with performance management to succeed in their roles
- Championed continuous improvement initiatives within the region''s operations by seeking feedback from clients, team members, and industry partners, driving enhancements where needed.
- Developed sales strategy based on research of consumer areas trends and market conditions.
- Ensure performance reviews are maintained
- Generated detailed sales reports and forecasts to analyze performance and track progress of room sales
- Advocated a fair and equitable roster through staff meetings and staff working parties
- Liaise with care managers, identify through needs analysis of education deficits with staff and arrange external services to provide education
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns (reducing agency costs by 80%)
- Ensure occupancy is maintained, demonstrated exceptional skills by always ensuring occupancy was above 97% due to positive sales
- KPIs met to include reduced agency use
- Increased ACFI income
- Work Health and safety, initiated regular meetings, IPC lead engaged and over saw return to work and work cover claims
- Management of Staff, commenced open door policy and initiated feedback form and monkey survey for staff to complete which saw in increase in staff morale.
Nurse Manager/ Hospital Nurse Educator
Adult Mental Health Inpatient Services /ACT Mental Health Services
02.2019 - 09.2019
- Rostering
- Staff management
- Education and Professional Development for all hospital staff
- Quality Improvement projects/initiatives
- Clinical supervision
- Performance Reviews/Appraisals.
Nurse Manager
Robina Private Hospital Gold Coast QLD
03.2017 - 02.2019
- Staff management HR/ Rostering
- Education and Professional Development for all hospital staff
- Quality Improvement projects/initiatives (Roster review)
- Clinical supervision
- Performance Reviews/Appraisals.
Director of Nursing
The Salvation Army, Rockhampton
10.2024 - 01.2019
- Commissioned to The Cairns Centre, Salvation Army, Brisbane
- Organizational management of 50 bed; high care facility due to location.
Nurse Manager/ Hospital Nurse Educator
Adult Mental Health Inpatient Services/Healthscope Mental Health Services
04.2016 - 03.2017
- Rostering
- Staff management/ Performance Reviews/ Appraisals
- Education and Professional Development for all hospital staff
- Quality Improvement projects/initiatives.
Unit Manager 2 (NUM 2)
Tamworth Base Hospital
07.2013 - 04.2016
- Rostering
- Staff management
- Education and Professional Development (clinical staff)
- Quality Improvement projects/initiatives
- Clinical supervision
- Performance Reviews/ Appraisals
- Payroll processing.
Medical Sales
Rentokil Initial
01.2010 - 02.2013
- Managed time efficiently in order to complete all tasks within deadlines.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Conducted regular competitor analysis to stay informed about market trends, adjusting pricing strategies accordingly for optimal results.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
Education
Master of Science - Advanced Health Practioner
University of Greenwich
London, UK2014
Bachelor of Science - Nursing
University of Canterbury And Christchurch
UK.02.2010
Skills
- Sales expertise
- Negotiation and Persuasion
- Aftermarket Sales
- Review of contracts
- Deal Closing
- Client Base Retention
Professional Development
- Trans magnetic stimulation certification, Melbourne, 11/2016
- Nurse Immunization Practitioner, ACU, 05/2021
- Ethical Awareness Certificate, 07/2019
- Practice Certificate in services for Older Persons, 02/2016
- Certificate IV in Training and Assessment, 01/2016
- Certificate of Clinical Supervision, Hunter New England Mental Health Services, NSW, 06/2015
- Professional Practice in Health and social care, University of Greenwich, UK, 06/2014
- Graduate Certificate of Mentorship, Canterbury Christ Church University, UK, 07/2011
- BSc Honors, Mental Health Nursing, Canterbury Christchurch University, UK, 02/2010
- Higher National Diploma - Early Childhood studies, University of Greenwich, UK, 06/2001
References
References available on request.
Languages
French
Professional Working
German
Professional Working
Timeline
Director of Nursing
The Salvation Army, Rockhampton
10.2024 - 01.2019
Community nurse OPMHS /Adult services / CYMHS
QLD Health
09.2023 - Current
Regional Manager
S C Group
07.2022 - 09.2023
Director of Nursing
The Salvation Army, Cairns Centre
12.2019 - 07.2021
Nurse Manager/ Hospital Nurse Educator
Adult Mental Health Inpatient Services /ACT Mental Health Services
02.2019 - 09.2019
Nurse Manager
Robina Private Hospital Gold Coast QLD
03.2017 - 02.2019
Nurse Manager/ Hospital Nurse Educator
Adult Mental Health Inpatient Services/Healthscope Mental Health Services
04.2016 - 03.2017
Unit Manager 2 (NUM 2)
Tamworth Base Hospital
07.2013 - 04.2016
Medical Sales
Rentokil Initial
01.2010 - 02.2013
Master of Science - Advanced Health Practioner
University of Greenwich
Bachelor of Science - Nursing
University of Canterbury And Christchurch
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