Lori Barry
Summary
A professional who is accustomed to working in a high pressure environment where accuracy and attention to detail is essential. Solid background in Admin/PA, Hotel/Waitressing and Retail Management. Processes a high level of professionalism, maturity, loyalty, confidentiality and the ability to communicate effectively at all levels. Prides herself on the ability to work under pressure and multitask with a positive and flexible attitude.
An enthusiastic individual and a team player with an excellent work ethic. Comfortable in any position of responsibility.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Administrative Lead
ACCORD Dublin
09.2023 - 11.2024
- Scheduling cross departmental meetings for senior management.
- Organizing meeting packs, setting the agenda, taking and circulating minutes as required.
- Updating and maintaining the website and administrative platforms as needed.
- Assisting in the production of presentations and reports for senior management
- Organizing staff inductions, onboarding, resignations, and retirements
- Managing the administration team and night reception's roster and performance
- Diary and appointment management on behalf of the organization
- Ensure client contracts and forms are completed
- Handling telephone and email inquiries regarding services and courses
- Ensuring accurate data entry and client information management on the CRM.
- Liaising with the Finance Team to prepare reports, gather statistics and ensure company compliance
- Prepare and distribute client materials and surveys as needed
- Hosting weekly catch up meetings and monthly performance reviews with my team.
- Credit Control of accounts
Office Manager/PA to CEO
DPD
03.2020 - 08.2023
- Coordinate the day-to-day running and smooth operation of the Studio.
- Creating and implementing new administration systems.
- Use of a variety of office software such as spreadsheet, emails and databases.
- Organizing and chairing staff meetings. Setting up and preparation.
- Attending training & conferences.
- Building strong relationships with partners and business we ship for.
- Assisting with customer service and general administration duties.
- Use of a variety of office software such as spreadsheet, emails and databases.
- Great visitors and customers who come to the depot.
- Rota's, Payroll, Recruitment, Performance Meetings, Training etc
- Taking control of travel arrangements and booking appointments for CEO.
- Ensuring the office space and meeting rooms are always kept clean, tidy and stocked with necessary items.
- Organize any maintenance needed in the workplace.
- PA support duties when required. Organizing travel, meetings setup, answering emails etc.
- Ensuring all compliance, predicts and service is met accordingly.
- Ensuring the PAT test, fire extinguishers, fire lights etc. checks are done accordingly.
- Customer Service management.
- Managing office budgets.
Front of House and Hospitality Assistant/Waitress
Kingsland Hotel And Restaurant
07.2017 - 03.2020
- Identified and resolved customer complaints concerning food or lodging.
- Maintained exacting standards of quality and performance.
- Increased clients by carefully training staff to be accountable and motivated through hands-on training.
- Utilized strong communication skills to effectively resolve guest issues while maintaining professionalism.
- Coordinated with housekeeping staff to ensure timely room turnovers and high levels of cleanliness.
- Ensured compliance with safety regulations by regularly inspecting facilities for potential hazards or violations.
- Developed and implemented updates to menus and policies in line with changing preferences and goals.
- Participated in ongoing professional development training programs to stay current on industry trends and best practices.
- Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.
- Assisted in the planning and execution of events, ensuring a memorable experience for attendees.
Assistant Manager
MAC Cosmetics
11.2013 - 07.2017
- I started as a sales associate and within a year I worked my way up to supervisor and then assistant manager.
- Leading a team of 25 to achieve sales targets both individually and as a group.
- Driving team to improve KPIs using special management skills such as observation, feedback and one on one role play.
- CRM.
- Recruitment- calling applicants, inviting them for an interview, in the interview I will learn their strengths and insure they are a good fit for the job they've applied for. I will then give feedback after interviews if not successful.
- Mac 5-star service ‘The Mac Experience' was practiced each day in store. Strong management presence on the floor allowed me to observe and give on the spot ‘see it say it' feedback to the team.
- Monthly and weekly touch bases would be a catch up with each team members individually to review productivity and put plans in place to turn their productivity around and get a stronger result at the end of the month
Education
Associate of Arts -
LA College of Creative Arts
Dublin 09.2013
High School Diploma -
Kildare Town Community School
Kildare, Ireland05.2013
Skills
- Organizational leadership
- Expense tracking
- Workload prioritization
- Relationship building
- Operations management
- Communication skills
- Attention to detail
- Cleanliness and hygiene
Certification
White Card
RSA
Australian Drivers Licence
Police Clearance
Timeline
Administrative Lead
ACCORD Dublin
09.2023 - 11.2024
Office Manager/PA to CEO
DPD
03.2020 - 08.2023
Front of House and Hospitality Assistant/Waitress
Kingsland Hotel And Restaurant
07.2017 - 03.2020
Assistant Manager
MAC Cosmetics
11.2013 - 07.2017
Associate of Arts -
LA College of Creative Arts
High School Diploma -
Kildare Town Community School
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