Lori Hemer
Carrum Downs,VIC
Summary
Compassionate and dependable caregiver with extensive experience in enhancing client independence and quality of life. Proven ability to streamline operations as a Sales Representative at Ladelle, utilizing strong time management and problem-solving skills. Adept at administering medications and providing autism support, ensuring optimal care and satisfaction.
Overview
27
27
years of professional experience
Work History
Caregiver
Self-employeed
06.2015 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy. As well organised all specialists appointments.
- Have a good knowledge and understanding of the NDIS
Sales Representative/Warehouse Administrator
Ladelle
05.2005 - 07.2009
- Supervised a team of warehouse associates, delegating tasks effectively to ensure smooth daily operations.
- Streamlined shipping procedures, reducing errors and decreasing lead times for customers'' orders.
- Oversaw annual physical inventory counts, reconciling discrepancies quickly to maintain up-to-date stock information for all products.
- Enhanced customer satisfaction levels with timely order fulfillment and accurate inventory tracking.
- Built diverse and consistent sales portfolio.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Store Manager
Lilydale Gift Store
04.2003 - 03.2005
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Rotated merchandise and displays to feature new products and promotions.
Picker & Packer
IPA
03.2001 - 03.2003
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Excellent communication skills, both verbal and written.
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
- Exceeded company expectations for order fulfillment speed and accuracy.
Hospitality Worker
Smorgy’s Family Restaurant
08.1998 - 08.2002
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Trained new staff members on proper customer service and hospitality policies.
- Got my responsible service of alcohol certificate so I could work in the Bar.
- Coordinated events and functions, tailoring services to meet diverse client needs.
Education
No Degree -
Bayswater Secondary College
Bayswater, VIC01-1998
Skills
- Respectful and compassionate
- Time management
- Problem-solving
- Dependable and responsible
- Autism support
- Quick learner
- Daily living assistance
Timeline
Caregiver
Self-employeed
06.2015 - Current
Sales Representative/Warehouse Administrator
Ladelle
05.2005 - 07.2009
Store Manager
Lilydale Gift Store
04.2003 - 03.2005
Picker & Packer
IPA
03.2001 - 03.2003
Hospitality Worker
Smorgy’s Family Restaurant
08.1998 - 08.2002
No Degree -
Bayswater Secondary College
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