Lorna Davis
Yarrawonga,Vic
Summary
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Cleaner
Club Mulwala
Yarrawonga, VIC
01.2019 - 12.2020
- Cleaning Shower Blocks
- Making Beds
- Disinfecting and Sanitizing
- Reporting Hazards and Risks
- Mopping and Vacuuming
- Handled equipment, chemicals and materials properly and with caution.
- Emptied trashcans and transported waste to collection areas.
- Organized and used industrial cleaning products following strict safety procedures.
- Used time management and efficient cleaning methods to meet deadlines.
- Worked alongside other cleaners to complete jobs in corporate office buildings.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.
CCW
MHA Care Limited
Yarrawonga, VIC
07.2020 - 07.2020
- Assisting People in their daily activities
- Monitoring their hygiene, nutrition, and wellbeing
- Assisting client with their daily task based on their care plan
- Cleaning bathrooms, toilets, kitchens, laundry, living areas and bedrooms (such as dishwashing, mopping and vacuuming floors, dusting, changing bed linen, washing clothes and cleaning bench tops, stove tops or refrigerators.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Served customers and followed outlined steps of service.
Cleaner
Bentley Wood Health And Aged Care
Yarrawonga, VIC
07.2015 - 06.2020
- Cleaning Resident’s Rooms and Showers
- Cleaning Every Areas Inside the Buildings
- Disinfecting and Sanitizing
- Making Beds
- Mopping and Vacuuming
- Reporting Hazards and Risk
- Company:
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals and materials properly and with caution.
- Emptied trashcans and transported waste to collection areas.
- Organized and used industrial cleaning products following strict safety procedures.
- Worked alongside other cleaners to complete jobs in corporate office buildings.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.
Waitress
Ski Club Golden Inn Chinese Restaurant
Mulwala, NSW
11.2011 - 01.2015
- Taking Orders
- Food Serving
- Setting Tables
- Clearing Tables
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Stayed up-to-date on menu changes to help customers make food choices.
- Inspected dishes and utensils for cleanliness.
Education
High School Diploma -
Masbate South Eastern Institute
Philippines1985
Skills
- Safety Standards
- Conscientious and Detail-Oriented
- Basic Food Preparations
- Food Hygiene
- Maintaining Food Temperatures
- Dishwashing and Cleaning Kitchen sinks
- Emptying Trash
Certification
Certificate III Individual support for Home and Community care and Ageing.
Arts and crafts
Meeting talented people learning ideas from everyone, empowering women's wellbeing. helping to educate people in different ways.
Timeline
CCW
MHA Care Limited
07.2020 - 07.2020
Cleaner
Club Mulwala
01.2019 - 12.2020
Cleaner
Bentley Wood Health And Aged Care
07.2015 - 06.2020
Waitress
Ski Club Golden Inn Chinese Restaurant
11.2011 - 01.2015
High School Diploma -
Masbate South Eastern Institute
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