Lorna-Rose Pomare
Port Hedland
Summary
Experienced in building strong client relationships and closing sales. Leveraging deep product knowledge to provide tailored solutions that address customer needs. Proven track record of consistently achieving sales targets. Contributes to team success through effective communication and negotiation skills. Detailing professional. Consistently enhances the visual appeal and cleanliness of motorhomes to meet high standards. Known for excellent team work and adaptability to shifting project requirements. Ensures reliable and high-quality results by utilizing specialized equipment and maintaining a keen eye for detail. In the cafe industry, brings a strong background in customer service, food handling, and maintaining a welcoming atmosphere. Recognized for contributions to team efforts and consistently delivering high-quality service. Focused on collaboration and adapting to dynamic work environments while displaying strong attention to detail and reliability.
Overview
10
10
years of professional experience
Work History
Detailer
Wilderness Motorhomes
02.2018 - 05.2025
- Acted as the primary point of contact and team leader during the absence of the assigned team leader, ensuring smooth daily operations and project progress.
- Provided guidance and direction to team members, managing workloads, delegating tasks, and resolving conflicts to meet deadlines and objectives.
- Facilitated communication between team members and upper management to ensure alignment on priorities, project status, and deliverables.
- Delivered outstanding results under tight deadlines while maintaining a keen eye for detail throughout all stages of the motorhome cleaning process.
- Enhanced customer satisfaction by meticulously detailing motorhomes to meet and exceed expectations.
- Collaborated with colleagues to troubleshoot challenging detailing projects, resulting in successful outcomes and satisfied clients.
- Maintained a clean and organized workspace, promoting a safe working environment for all team members.
- Contributed to a positive team atmosphere by offering support and guidance to colleagues, which created a great working environment.
- Maintained records of cleaning activities.
Sales Consutant
Inzone Industries - Brightr
08.2021 - 10.2023
- Contribute to the success of Inzone Industry by guiding quality prospects through our products and services offering via phone and email
- Followed up with existing customers to provide additional support and address concerns.
- Achieve revenue targets and ensure customer satisfaction
- Operate as part of a team and work with Sales Consultant Manager to coordinate sales efforts, products , pricing and customer interaction
- Understand customer segments and needs and develop and implement customer plans
- Ensure all agreements negotiated with customers are in line with company policy
- Ensure all customer queries and complaints are managed correctly
- Coordinate activity plans with key internal support functions to ensure channel productivity
- Responded to telephone and in-person requests for information.
- Attend all training sessions (both online and face-to-face) as and when required
Cafe Assistant
Compass
01.2015 - 02.2018
- Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds.
- Supported daily operations by performing cash handling responsibilities accurately and efficiently.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Boosted cafe efficiency through diligent cleaning and restocking of supplies during peak hours.
- Maintained clean and attractive product displays to entice customer purchases.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Accurately operated cash register to process customer payments.
Education
Course for Sucess -
Online
09.2020
High School -
James Cook High School
01.2015
Skills
- Integrity-Driven Individual
- Engaging Humour
- Respectful
- Responsive to Change
- Committed team player
- Effective Time Management
- Steady Achiever
- Time management
Personal Information
- Place of Birth: Subiaco
- Date of Birth: 10/27/94
- Nationality: Maori
Timeline
Sales Consutant
Inzone Industries - Brightr
08.2021 - 10.2023
Detailer
Wilderness Motorhomes
02.2018 - 05.2025
Cafe Assistant
Compass
01.2015 - 02.2018
Course for Sucess -
Online
High School -
James Cook High School
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