Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Lornah Jerotich

Armidale

Summary

Dynamic Youth Worker with extensive experience in both community and Disability support, excelling in behavior management and client advocacy. Proven ability to foster emotional intelligence and resilience in children facing trauma, while enhancing their life skills. Committed to creating supportive environments that promote positive development and well-being.

Overview

4
4
years of professional experience

Work History

Youth Worker

Pathfinders Ltd
Armidale
10.2024 - Current
  • Work to provide a caring stable and structured residential care environment for Children and Young People in accordance with organisational and Residential Policy and Procedure, Philosophy, Principles and the NSW OOHC standards
  • Provide day-to-day care for children and young people in ways that meet their developmental needs (physical, emotional, intellectual, and spiritual), and positively affect their self-esteem, attachment, and security, per duty of care requirements and agency processes and philosophies.
  • Perform a range of care and development tasks, such as maintaining the physical environment, domestic duties, and attending to the health, nutrition, medical, educational, and recreational needs of children and young people.
  • Provide appropriate support and assistance to children and young people who have experienced abuse, neglect, trauma, separation, grief, and loss, and who present with challenging behaviors.
  • Assist children and young people to develop social skills, problem-solving skills, and independent living skills, as appropriate to their age and stage of development.
  • Participate in the delivery of behavioral management strategies, awareness of behavioral triggers, and engaging in a therapeutic culture within the residential unit.
  • Maintain professional and personal boundaries with staff and clients at all times.
  • Adhere to the Staff Code of Conduct.
  • Attend and participate in regular staff meetings, and professional development meetings.
  • Respect the confidentiality and human rights of the children and young people at all times, and actively participate in all matters or issues that foster teamwork and overall service quality.
  • Positively promote the agency, and build networks with other agencies.
  • Present all accounts, timesheets, and financial matters for processing to the ICM House Leader.
  • Be required to be on call on a rotating roster, as needed.
  • Complete all reasonable tasks as directed by the organizations, and the supervisory structure of ICM House Leader.

Disability Support Worker

Civic Disability Services
Caringbah
06.2021 - 09.2024
  • Attending to all concierge services that include customer support.
  • Providing access to clients' support staff and stakeholders.
  • On-site shift coverage when necessary.
  • Maintaining site cleanliness.
  • Attending all staff meetings.

Disability Support Worker

Sunnyfield Disability Services
Concord West
03.2023 - 09.2024
  • Assisting clients with personal care, including showering, oral care, grooming, and general housekeeping tasks.
  • Preparing clients' healthy meals.
  • Administering medication.
  • General bus run activities.
  • Driving clients to their day programs, and various recreational and environmental activities.
  • Making client appointments, e.g., medical.
  • Organizing respites and holidays.
  • General key work, i.e.,

Taking care of assigned clients' money, planning on how to spend it, and taking care of the general well-being and documentation of the assigned clients' progress.

Education

Associate of Applied Science - Community Services

Torrens University Australia
Surry Hills, NSW
12-2024

Skills

  • Behavior management
  • Emotional intelligence
  • Community outreach
  • Crisis intervention
  • Client advocacy
  • Team collaboration
  • Effective communication
  • Self-motivation
  • Behavior modeling
  • Problem solving
  • Conflict resolution
  • Life skills development

References

1. Katie Ryan

PSP Staffed Model Operations Manager, NE/NW, Out-of-home care

Email: KatieR@pathfinders.ngo

Mobile:0429696271

2. Jhoanna Parker

Practice Lead, Civic Disability

email: jhoanna.parker@civic.org.au

Mobile: 0447232422

Timeline

Youth Worker

Pathfinders Ltd
10.2024 - Current

Disability Support Worker

Sunnyfield Disability Services
03.2023 - 09.2024

Disability Support Worker

Civic Disability Services
06.2021 - 09.2024

Associate of Applied Science - Community Services

Torrens University Australia
Lornah Jerotich